凱藝套房酒店(Quality Inn and Suites)

Not very good experience at this location. Elevator was not working so had to carry luggage up 2 flights of steps. Whole second floor smelled of pot. Room was a compete disaster, from holes in bathroom door to wallpaper separating from the wall. Carpet had strains that may off been blood. Was a couple fighting in the hallway,. We left early and will never stay here again.

This was the worst hotel experience I’ve ever had. Very dirty, trash and cigarette butts piled up in front of the door, stained and dirty carpet in the hallway, stained sheets and dirty linoleum floors in the room. The beds were creaky and uncomfortable. It is obvious the owner/management is not even trying to make an effort to fix the situation.

Pool closed and according to reviews (after our stay) has been an issue for over a year and a half. Breakfast was subpr. Milk spoiled, no syrup, ran out of waffle mix while there. Smelled like **** in the halls. Found old gummies on the floor in our room and in the hallway on the 1st floor.

The covert had a hole made by cigarette, the mirror is cracked , the clean is not properly But the front check in service is perfect , the lady she is very kind and nice to me Please try to improve the environment, thanks

I will never go there again. The room on had a bed. No chairs because of the so called redecorating. The bathroom was dirty thank you for shower shoes. The halls were dirty it just wasn't a good place or experience. Better off sleeping in the car.

The bed was relatively comfortable and there was a mini fridge in the room which was nice. However, the condition of the room was in very poor condition. Things were missing and had never been replaced. For example, there was no chair in the room at all, a desk, but no office chair, armchair, or bench. There was only a lamp on one side of the bed and the other side had plate covering the space where there obviously was a lamp at one point. The whole bathroom was very run down. Discoloring all around, scrapes in the finishing of the tub and base of the toilet. The sinks drain cover was missing and someone had dumped a bunch of the plastic caps from the toiletries down the drain. The towels were in good condition and toiletries were available. The condition wasn't so bad that we had to leave, but it was definitely subpar lodging. Also, breakfast hours were posted as ending at 10 since it was a Saturday. We arrived downstairs at 9:30 and expected it to be a little picked over, but there was literally nothing available. They had locked the fridge and everything was put away. It was really disappointing because the free breakfast was definitely a draw when I chose to book here. There were also very noisy people in the halls both late at night and early in the morning. I know there is only so much that can be done about that, but it just added to the negative experience.

Had to ask for a phone. Coffee maker did not work. In fact part of the it was missing. The room was extremely noisy. All night it sounded like a dump truck was running inside the building, I had to put tissue in my ears to get some sleep. The breakfast was okay with the exception of the waffles, They were nasty.

The beds our so bad. Sagging in the middle. Hard , really hard. The room itself was very nice. Now getting the the room. Carpets our so dirty and stained and dried vomit..

The first room assigned to us smelled musty, but we were changed to another room, which was much more acceptable. Breakfast service was adequate, although coffee was not hot. Beds were incredibly comfortable, and shower was delightful!