96號精品酒店(96 Boutique Hotel)

The booking was made for deluxe king room however they give me the queen room (level 1 room 13). They are not informing me at all, I'm only realize when entering the room and notice that the bed provided is a queen size. The staff not helping at all to solve the problem, they keep give unacceptable reason which win on their side. The toilet wall too dirty because not doing scrubbing, toilet bowl cover is broken but only fix with the tape, kettle not functioning, old bed sheets and the worst part is they are not informing that all room actually don't have TV channel, what the purpose to have TV in the room but not functioning at all! This hotel is not well maintained, the worst 1 night for my short vacay.

Good hotel, will stay again next time 😀

床單和枕頭很髒。顧客退房後他們似乎沒有更換和清洗。位置比較馬來菜。 20分鐘到雞場步行街。空調夠冷。