卡塞拉自然公園附近酒店

Rats in restaurant On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome. The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice. We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food. The only concession we were offered was to not pay for the remaining nights that we would not be staying for. Really disappointing. On hindsight some things we would add about the whole experience: - Not a 5 star in terms of food, service or cleanliness - Staff really hit and miss - some very friendly some really rude and unhelpful - Rooms didn’t feel clean - Food was average - nothing felt fresh including breakfast - Quite stingey with water - water not replaced within our room (had to ask for it) We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.

這是一家價格合理的絕佳酒店。飯店擁有美麗寬敞的庭院。每天晚上都有娛樂表演，包括音樂、舞蹈和歌唱。每天都有各種活動——遊戲、運動和娛樂節目。您在這裡絕對不會感到無聊。水療按摩非常棒。岸邊有許多魚遊來游去，您可以戴上呼吸管浮潛觀賞。我非常喜歡點菜餐廳；每道菜都很美味。房間每天打掃兩次，毛巾也會更換。一切都很乾淨，房間裡也隨時準備好您所需的一切。房間裡的飲用水是免費的。主餐廳的飲用水也是免費的，但在點菜餐廳，同樣的飲用水需要付費。

小而精緻的酒店。他們有自己的沙灘和躺椅，只是不能游泳，因為海灘上有礁石，向右走幾步就有一個可以游泳的公共海灘。每天躺在酒店的躺椅上就可以欣賞迷人的海景和夕陽。 酒店的餐廳提供美味的食物，我們大部分晚餐都在酒店船長餐廳解決。 每位工作人員都很熱情，叫 雅尼士的服務人員非常友善，我和兒子住了九晚，一次美好的假期

酒店十分的好，幾個餐廳口味也不錯，尤其要感謝前臺中國人趙先生，服務非常的好，有中文溝通交流很方便，海灘也不錯，大海的顏色很上照。

飯店有點舊了，房間的地板上鋪著冰冷的瓷磚，沒有地方晾乾泳衣。食物很棒，很棒的餐廳。我們在日本餐廳吃了晚餐，真的很享受。我不喜歡隨便的人在酒店周圍走動，我們沒有看到任何保安，如果有，他們也沒有註意。陌生人走近躺椅，走進去，在泳池附近洗澡，也許他們已經進入餐廳了，因為入口處沒有人，所以沒有人問任何事情。有一次，他們給我們拿了前一天送到我們房間的一張帳單，沒有簽名。我們說這不是我們的帳號，他們就很平靜地刪除了，也許這不是第一次了。

離機場差不多一個小時車程，酒店很大，沙灘很長，海景很壯闊。房間浴室很大，很乾凈。酒店有四個餐廳各具特色，我的房費包含晚餐，可以任意預訂其中一家，很不錯。

第一晚入住的房間洗臉池漏水反映前台第二天給我們升級了海景套房，酒店工作人員態度熱情周到，我們感到非常滿意，會推薦朋友來住

不錯的酒店,有美麗的和的領土。海游泳的寬海灘。早餐相當單調,但有所有東西。  方便的入口, 海灘清理.可以免費租用. 不利之處: 如果不全部開通, 晚餐和晚餐都貴.酒店已經夠老了.  總的來說,我們喜歡:風景如畫的海灘,有好意的工作人員,在海洋裏看到海很幸運。

It’s a pleasure to stay in this hotel. Delicious food, clean room and proficient, helpful stuff. Thanks, team ! I wish prosperity and wellness all those who make this adorable place so inspiring and beautiful ❤️

我們在Le Jadis Beach Resort & Wellness的住宿體驗從頭到尾都堪稱完美。從衛生狀況到各種設施都無可挑剔。飯店位置優美，環境寧靜祥和。 特別感謝Karan提供的卓越服務。他始終面帶微笑，細緻入微地照顧到每一個細節，讓我們倍感賓至如歸。正因為有了他，我們的住宿體驗才更加難忘。