We’ve had a terrible experience at Bamburi beach hotel. Rooms: 2 of the rooms smelt like damp. We told reception and they aired it out twice, unfortunately the smell was coming from the air con. We were not offered new rooms. We continued to stay in smelly rooms for 11 days. My fridge did not work for the 11 days I was there and never replaced. The tv did not work for the 11 days I was there. Bathroom door was broken and did not close. Food: The food was the worst part of the hotel. The food was the same everyday. The salad, fruit and cakes were occupied with flies the whole time. Flies for breakfast, lunch and dinner. The salad was never really topped up and it would become soggy and warm in 30 degree heat. We ate a lot at the Sarova White Sands next door and the salad was kept on a cold plate with ice and it would be served by a waiter. The cakes and fruit were in a fridge so it was very fresh. We spent most of our time eating out even though we had paid for an all inclusive package. Hotel: There are two pools. We spent a lot of time at the pool at the back as it was much quieter but there were no drinks at the bar. Not even water. You would have to order the drinks if a waiter was around and wait a very long time! It was very busy and over the Easter weekend they did not have enough space in the common areas or even during eating times. The sun beds were never cleaned in the morning. We had to clean them ourselves. The entertainment was good. There was always a performance followed by some music which we did enjoy. Staff: Reception were unhelpful - very poor customer service. Chef Denis and Florence were great always checked to see if we needed anything. The cleaners for our rooms were great. I’ve stayed in a lot of places in the last 10 years and this has got to be the worst stay I have experienced. If you are looking for a hotel on Bamburi beach, we highly recommend Sarova or Travellers Beach Hotel & Club. Do not stay at Bamburi Beach Hotel!
對於想要捕捉迪亞尼海灘城市風采的旅客來説,休閑海灘別墅及高爾夫度假酒店是一個理想的選擇。酒店地處便捷區域,距離烏昆達機場僅3km,距離Mombasa Train Station僅26km。包括Diani Beach、Colobus Conservation和Dream Kenya Safaris都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Diani Beach Art Gallery、Safari Quest Kenya - Day Adventures和Aqua Paradise Safaris Day Tours,旅客可以將行程安排的更加緊湊。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱、空調和衣櫃/衣櫥。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。在餘暇時間,可以選擇去酒店的酒吧喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Torta Nera Bites(非洲菜)、Tiki Bar(燒烤)和Shashin-Ka Japanese Restaurant(亞洲菜)不妨可以試試。在結束一天的行程後,您可以盡情享受酒店的按摩室和Spa。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。理髮美容中心能提供造型設計,滿足您各種社交需求。
訪訪客2024.04.17
Service was great, especially service fromMr Matata , Mr chriss (f/b) and madam Esther (guest relations). The conference facility was up to my expectations. I particularly liked how the security was throughout the hotel premises. I would definitely recommend other people to the hotel.
Fantastic place , friendly, helpful staff. Hotel is very clean, rooms arę cleaned every day. The food is delicious and very diverse. Great swimming pools, you can choose the more crowded one or the quiet one where you can just relax , depends on what u currently need . Nice guys working in there , polite nice Bushmen Joseph or James , very nice , hard working people with big smile on their faces.Hakuna matata , no problem with any our request they face . Despite our previous concerns, i find Kenya a very tourist-friendly destination and the hotel itself is very safe. I will definietelly comeback very soon again .
One of our top picks in Diani Beach.
This property is 12 minutes walk from the beach. Featuring free WiFi, PrideInn Hotel Diani offers accommodation in Diani Beach. The hotel has an outdoor pool, children's playground, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site.
Each room at this hotel is air conditioned and has a flat-screen TV. Some units feature a seating area where you can relax.
There is a 24-hour front desk at the property.
不論是商務還是休閑旅客,華麗套房別墅酒店都能讓您的迪亞尼海灘之行變得更加美好而難忘。酒店地處便捷區域,距離烏昆達機場僅2km,距離Mombasa Train Station僅27km。包括Dream Kenya Safaris、Diani Beach和Colobus Conservation都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Safari Quest Kenya - Day Adventures、Aqua Paradise Safaris Day Tours和Snake Park,旅客可以將行程安排的更加緊湊。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱和空調。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有拖鞋和吹風機的浴室是您消除一天疲勞的好地方。您可以在大堂吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Torta Nera Bites(非洲菜)、Tiki Bar(燒烤)和Shashin-Ka Japanese Restaurant(亞洲菜)也許是可以讓您找到答案的地方。在結束一天的行程後,您可以盡情享受酒店的按摩室。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。