新蒙特莫爾有早餐的酒店

The hotel has a lot of potential, like the architecture and surroundings, however the generalized lack of empathy and professionalism by the staff ruins it in our opinion. Case in point: on check out, I asked to be invoiced under my name and company. “Mr C” said the invoice could be under my company name but would also need to reference my wife’s name instead of mine, as the booking was made by her. This was of no use for me, so I asked whether there was a way around this issue, as this has happened for us before at other hotels and they were easily able to accommodate the change. The answer was no – the software had recorded everything under my wife’s name. I then joked that ok, but maybe they should consider changing their software, to which he insisted that the software was doing what it was supposed to. So: 1) the staff was unable to put himself in my shoes and understand this was an impactful situation; 2) he was unable to escalate to management to find a solution; 3) not only did he not understand this was a reasonable request (attended to at other hotels), he insisted on making a point that everything was correct (hence I was incorrect); 4) total lack of empathy and professionalism. In the end he should have just said “sorry that we cannot accommodate your needs”. This was just an example. In the restaurant, there was just one person we found friendly – the sommelier, fantastic man. It’s really as if no one cares about their guests. Other notable exceptions: the girl that checked us in and the hotel director, both very friendly. Finishing the list of “cons”, we were a bit surprised there was construction going on near our suite (11) both on Saturday and Sunday. Not what we expected as a tranquil place to relax. To try to finish with a positive note, we liked the architecture and surroundings which, while tired here and there, still retain their charm. The suite was comfortable and the upgrade to a 2 bedroom was a nice touch. As were the gratuities like wine bottle, cookies, flowers, and honey. Breakfast was good, and so was the food at the restaurant. But in the end, none of this matters when your guests leave with bad memories and not wishing to return.

對於想要捕捉茨博羅城市風采的旅客來説，巴羅卡爾德包克斯農莊是一個理想的選擇。當地著名的景點Barragem do Barrocal僅需步行很短的距離即可到達。客房內的所有設施都是經過精心的考慮和安排，空調在滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好瓶裝水，以滿足您的飲水需求。旅客想要在自己的房間邊聽音樂邊享受美食，衹需呼叫送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Cafe Chico Russo、O Moinho或Restaurante O Sonho -品嚐下一流的推薦美食。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳和商務中心，可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

Too expensive for what it offers. Overbearing and foolish management that won't admit its mistakes. Decisions that favor business events instead of the relaxation they claim to offer leisure guests. Access is 1.5km on dirt, full of terraces from tractors, which makes it impossible for a car to go more than 10kms/h without breaking the shock absorbers. At check-in there was a group of around 50 people at the entrance to the hotel. We headed for the pool and were surprised by the same group on the pool terrace. It was a company team building event with food, drink and a lot of noise. It was impossible to rest. Small, plastic outdoor pool overlooking the air-conditioned rooms. The company's employees took over the hotel and filmed us with a drone while we were in the pool, without any authorization or warning. This is a clear disregard on the part of the hotel for the privacy of its guests. We went to the room and found the sheets and pillows dirty. The group continued to make noise all afternoon all over the property, on a peddy paper, running and shouting, and even peering into the bedroom windows in search of something. Later, we had dinner in the hotel restaurant and the group continued to sing Alentejo songs and drink at the bar throughout the meal. In addition, the dishes we ordered (cod and sea bream) were salty. After dinner we went to reception and told them that we didn't want to stay at the hotel next night, arguing what I'd explained and asking for a refund for the next night we wouldn't be staying. We were told that the next day they would talk to the superior to see what the situation was. On the way back to the room we found a plague of insects near the entrance and on the outside walls of our room and the adjoining rooms. The next day we showered and smelled of chlorine, the level used in the water. At breakfast the group was still in the hotel. We went to reception and the receptionists told us that we wouldn't be refunded the €190 for the night we hadn't stayed. We left and they kept the money. Relaxation and tranquility?!?

不論是商務還是休閑旅客，附有古色古香瓷磚和古董傢俱的房子都能讓您的新蒙特莫爾之行變得更加美好而難忘。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有空調。有飲水需求的旅客，酒店還為您提供了咖啡壺/茶壺。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

不論是商務還是休閑旅客，米爾阿爾特酒店都能讓您的Nossa Senhora do Bispo之行變得更加美好而難忘。酒店為您在客房內配備了熨衣設備、空調和衣櫃/衣櫥，所有入住的客人均可便捷的使用。有飲水需求的旅客，酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。酒店提供的體育和休閑設施，旨在為旅客營造多姿多彩的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。