康涅狄格託靈頓美洲佳值酒店(Americas Best Value Inn Torrington, CT)

Not impressed.

THE PILLOW SITUATION.... FOR $185 DOLLAR NITE IN TORRINGTON...3 MINI PILLOWS ...ONE WITHOUT A PILLOW CASE....WEIRD... AIR CONDITIONER AND SHOWER WERE GREAT, CLEAN, TV WAS GREAT..BUT ADD SOME ADULT SIZE PILLOWS MAN.....

Very spartan and reasonable rooms. Stayed for a visit to Goshen Fairgrounds. A coffee shop, two local eateries, and Big Y (grocery store) are close. The advertised "breakfast included" is ridiculous and nearly non-existent (cling wrap-wrapped slices of bread and mini muffins!). The morning front desk owner/receptionist could benefit from professional customer service etiquette. Not coming back again . . .

The manager Terry was terrific. Not only did he give us a room we had requested, he also called me on my cell to follow-up with directions to find the hotel without a problem. Only wish the breakfast provided would have offered more choices, including hot dishes. Not an unreasonable request for the price we paid for the room.

The room had a strong musty smell. The pillow on the bed had several strands of hair. I pulled back the cover and their was hair there also. I told the gentleman at the desk and he asked if the hairs were long and black. I said yes and he replied, "all of our cleaning ladies have long black hair." He said this as if it made it ok. I asked for another room. The other room did not have hair but the bathroom was not clean. I went to the store and bought cleaning supplies and cleaned the bathroom myself. Nice restaurants within walking distance. The place definitely need to be updated, but there is no excuse for the rooms to be unclean.

Hotel is close to route 8, Starbucks good diners. I believe staff does the best they can with a run down property, however stairway decking was filthy carpeting or bare sagging plywood. Appears it may be used for transient housing. Not a pleasant stay.

Didn't like it bc pool wasn't open we came down from another state expecting to swim in pool

stains on the bed sheets, bathroom falling appart, stains on the carpet. this is in desperate need of a full refresh.

Room was filthy and smelled. I kept my luggage in the car and slept in my clothes. Upon arriving home I took a hot shower and threw my clothes in the wash immediately.