瓦蘭卡尼MGM公寓(MGM Vailankanni)

We are quite regular to the MGM Chennai beach resort. We have also stayed in MGM velankani almost about 03rd time with family. this time on 31st May the whole experience was worst and people never bothered about the guest concerns. Especially the senior manager ignoring the guest complaints and not even meeting the guest.( we were told by the security he is GM ) Concern highlighted at the time of check-in was . 1 AC remote was not working 2. Room was not ready and setup was not done as per the deluxe room showed to the reception staff, 3 noticed blood stain on the bed,4.Minibar was making huge noise not let us to sleep at night,5.Door lock key was not working to lock the door. 6. Shower knob was too tight not able to open. We reported all the concerns at the reception and told them that i would like to meet some senior manager. Senior manager was around but no one met us and just they were continuing their job. not worth and one of the worst management i noticed in MGM velankani.. instead of going there and paying 08k, we would have stayed in some other by paying 04k etc.. we were concern on the hygiene but in MGM velankani spoiled our whole stay and we checked out because of this irresponsible act by management and stayed in another hotel.

Nice hotel with friendly staffs, little far away from Velankanni church but they organize local transport to reach there.. Value for money when compared with other hotels weekend rates in that area, rooms are neat and clean, worthy stay!!

We had a wonderful time as usual. It is our go to destination and everything from the food to the ambience and from the cleanliness to the staff have been an absolute pleasure during our stay. The food was delicious, the staff was very responsive and helpful. My only suggestion would be to incorporate a footmat outside the bathroom door.

Excellent staff and food was great. Rooms are spacious and the Sofa cum bed is very comfortable too. A good options for family trip.

From front office to the room service a pleasant , warm and professional hospitality. Spacious and tidy rooms and very good dining. Overall hospitality at its best. Kudos to the team.

As a woman, I never stayed anywhere alone. However this is the first experience that I started with MGM groups for solo stay. I can say MGM Velankanni Residency is a Home-2. For those women who travel solo and do pilgrim, don't get confused when you chose MGM. Neat, Clean, efficient & comfortable Stay with high class. Clam and peaceful surroundings. Good Car parking facility. Appreciating the hospitality and care from Each staff and fulfil our needs. Thank you so much for your wonderful service.

The food was not that great very less choices , no choice for kids food, the chef should be more flexible even if they don’t have kids menu I had asked for breaded chicken they gave grilled chicken instead, one of the days I got Diarrhea because of the food. The front office should help with the local rides and it’s way too expensive just to travel to church . They should bargain or get proper people to handle their guest, “the auto took Rs. 1000 to drive to church and come back “ . The housekeeping didn’t clean the room even once during our stay . F&B and room service staff are good. Rooms are good . The pool should be kept open till 8 pm. The property is good just need to give guest more care.

The hospitality was tremendous. Kind and courteous staff who went out of their way for all our needs to be met. Food was very innovative.Custom made meals off the menu too were served. The rooms were spacious and clean. Value for money too. Will definitely return and highly recommended.

Not maintaining standards Not 100% satisfaction stay in mgm Velankanni. Front of the guests they are behaving worst . Staff spoil the name of the mgm . Last 6 years I m staying there but last 2 times 2024 very bad experience front office person need training