The service cannot be faulted at Mantaray Island Resort. The staff remembered our names immediately and used them every time we saw them. Nothing was too much trouble, especially for the friendly restaurant staff. Food was very good, with buffet breakfast and a la carte lunch and dinner. Some options were not available at lunch, but this changed every day and was clearly dependent on the boat deliveries. No issues here, there was always a lot of choice. Room was comfortable and spacious with an outdoor shower (beachfront villa). AC was much appreciated during the summer humidity. Other amenities perhaps a little more basic than other similar resorts. Snorkeling off the beach was first class and the snorkel boat trip well worth it and good value at FJD 59 - amazing marine life. We did experience one issue (out of the hotel’s control) while at the hotel, but it was dealt with perfectly and I cannot fault the response at all. Much appreciated.
翻譯
訪客
入住日期 2024年5月
其他
0則評價
1.0/5
發佈於 2024年5月14日
Het woord resort zou niet gebruikt mogen worden. Verwacht zelfs niet te veel van de meest “luxe” Beach villa. De villa is niet goed onderhouden en ook niet schoon, er lagen zelfs nog medicijnen op de grond welke onze kinderen hadden gevonden, levensgevaarlijk!! Daarnaast zijn er enkele dag zeer storende bouwwerkzaamheden gaande. Dit moeten ze echt voor aankomst met de gasten delen. Meerdere malen geen stroom voor enkele uren. Dit krijg je pas bij aankomst te horen terwijl het een zeer grote renovatie betreft. Verwacht ook niet te veel van het mealplan. De keuze is zeer beperkt en kwaliteit is matig. Wat ons het meest teleurgesteld heeft is de houding van de Front Office. Bij aankomst was er een voorval waar wij met elkaar een duidelijke financiële afspraak over hebben gemaakt. Deze afspraak is op dag 2 en 3 nogmaals bevestigd. 5 minuten voor vertrek werd de afspraak ineens ontkracht. De betreffende medewerkster deed alsof ze van niks meer wist en verwees mij naar de manager. De manager gaf aan meer tijd nodig te hebben om dit “ uit te zoeken” nogal lastig als de boot voor vertrek al klaar staat. Ondanks haar belofte om het op te lossen en om binnen 2 dagen contact op te nemen hebben we niks meer gehoord. Op onze mails en berichten wordt ook niet meer gereageerd. Dit is pure oplichterij van het personeel. Kortom: ga hier niet naar toe. Je wordt bedonderd, de kwaliteit is slecht en je betaald de hoofdprijs. Kies voor het Blue Lagoon Beach resort. Daar weten ze wat gastvrijheid is!!
翻譯
訪客
入住日期 2023年10月
獨自旅遊
0則評價
4.0/5
很好
發佈於 2023年10月1日
Beautiful getaway at a marine park in the Yasawa Islands. Incredible Staff. They need to update their underwater and accommodation photos. The food was perfect. All islands have to be cautious with what they serve and not waste food. They let you order off menu and you can order more than one dish if you’re hungry. This is very nice instead of a Buffet every meal. Breakfast is a buffet but they have made to order omelettes. You bill everything to your room and pay by card or cash at check out. The underwater life and beach is beautiful. I’ve dove all over the world and the only other snorkeling and diving that compares is Coral Gardens in Taha’a French Polynesia and Blue Corner in Palau. Aruba and Belize and even the Great Barrier are not as good for snorkeling and diving. The tree house bure was worth it to have some privacy. The dorm seemed to be acceptable to others, but I wanted my own quiet and space. It has open windows and a fan but not air con. There is a walk to another beach for sunset. The blowing of the conch shell when a Manta ray is spotted is beautiful and exciting. The channel is around the corner. The life here is worth the trip. A tree house bure for $100 usd a night HERE is MUCH MUCH better for water activities and reef life than $300++ on the islands of Beachcomber, Treasure Island or those closer to Nadi.
翻譯
Coastal65088209439
入住日期 2023年9月
其他
5.0/5
傑出
發佈於 2023年9月28日
The place is definitely not a 5 star resort but the facilities are still excellent and the staff are what truly makes this place memorable. They always bend over backwards to help you with anything you need. They make sure you’re comfortable and happy. The snorkeling in the reef right out front of the resort is outstanding however we always chose to snorkel at more remote locations on excursions that were offered. But that was just a personal preference. The food is good although nothing special but the staff always does their best to make sure you’re happy and satisfied. The main issue to be prepared for is the charges for excursions and for renting snorkeling equipment, etc. it does feel a little nit-picky but overall we were very satisfied with our stay and the facilities. Be aware that only the beachfront bures have air conditioning but most people didn’t complain. Also those that were there for diving were very satisfied and felt the value was fantastic. The staff all know what they’re doing and nobody ever felt unsafe. For good value and lots of fun interacting with a great staff and very interesting travelers from all over the world I can’t recommend Manataray Island Resort enough.
翻譯
訪客
入住日期 2023年9月
其他
0則評價
5.0/5
傑出
發佈於 2023年9月28日
We've been to Manta Ray Resort in august 2023. What an amazing experience. We had the last cabin at the end of the beach, this place met all our needs. The cabin was spacious, tidy, clean. We had a bad smell from the compostable toilet for few hours but other than that it was perfect. I had the most beautiful snorkelling experience in my life. You can rent snorkelling gears for $25 for your entire stay which is good and I can tell that its worth it! The food is amazing. breakfast is a buffet with a lot of choices, 3 courses dinner. The staff is caring and will do everything to meet your needs. They love children and will include them in all activities. I found that the price for cocktails was a little bit expensive ( $24) and only $2 less on happy hour. Nice lounge with couches and free wifi but doesn't work well if there are too many people using internet at the same time. Lots of free activities. To have access to the restaurant you need to walk a bit and use the stairs. If you are in a weel chair or have difficulties to walk I would say that this point need to be considerate. there is a nice volley ball course and we felt it was easy to connect with other people. there is always something to do. Kayaking is free and paddle board as well. We had a warm welcome with songs and same for our last day just before living. It was wonderful! Vanessa
The whole experience of Manta Ray Island Resort was fabulous from start to finish! The staff greeted us with singing and warmth. They made it a point to learn our names, greet us personally, take care of us and make sure we enjoyed our stay on this exquisite island paradise! Snorkeling here off the beach was the best we’ve ever experienced!
This place is a divers paradise, there are more than 20 dive sites accessible from mantaray, wrecks, caves, walls, coral, coral, and more, reef fish, lobster, sharks, turtle, mantaray, out the front just off the beach is a really fun large coral garden with heaps of fish, really colorful good for swimmers of all levels. Thank you to my number 1 dive instructor Atu Kele very knowledgeable and professional. Thank you mantaray staff for your bubbly, friendly, giving attitudes that made our stay really special. Our Mantaray stay was the best of the trip.