Verified traveler
2024年1月30日
Upon checking in we found a hole in the middle of our sheets surrounded by large yellow stain. We asked to move rooms because we didn't want to sleep in that bad and they said they would just change the sheets. We went to take a shower and the towels were stained so we had to request new towels. After calling the front desk we waited 2 hours and still no towels. I had to go find my own towels. The next day needed more towels and called to front desk and after an hour called back because still no towels and no cleaning people in the hall to get towels from. There was a large white stain of who knows what on the large blue wall in the room. Water was leaking in from around the window and puddling over the air conditioner which made it very unsafe and a fire hazard. On our checkout there was large amount of dried blood around the elevator area which obviously had been there a while and nobody cleaned it up.
翻譯