I had the worst experience ever. When we arrived, we had to wait more than four hours for our room. While waiting, a lady at the library café offered us tea and coffee. We sat down and waited for over an hour. She chose the tea flavors and served the drinks in paper to-go cups, without providing any further service. We assumed these were complimentary welcome drinks. However, the manager needed the table and kicked us out of the library. As we were leaving, a lady shouted, ”Your check,” which amounted to over $80 for four teas and two black coffees. This was outrageous. The next morning, our room lost power for over five hours, and the water was coming out dirty. Even after the power was restored, the water remained dirty for more than two hours, preventing us from taking a bath. We had to wash our faces and brush our teeth with bottled water, as if we were staying in a hotel in the middle of a jungle. Additionally, I had specifically mentioned that there would be two people staying in the room, but it was only prepared for one. When we requested another robe, slippers, water, and towel on the first night, a very rude lady from guest services replied, ”We don't have any robes; we will deliver it in the morning,” and hung up on me while I was still speaking. The rest of the requested items arrived two hours later, which was unbelievable. Every morning of our stay, we were woken up at 7 a.m. by an extremely annoying sound. When we asked about it, the response was, ”Oh yes, that's the electric plant. It's normal,” instead of offering an apology or a solution. My dad and siblings were staying in two different rooms, and they experienced the same issues, along with additional instances of extremely poor service. Aside from the bad service and terrible experience at the hotel, the restaurants were EXTREMELY expensive. I have never in my life paid $12 for a black coffee or $6 for a single egg. If you go, I highly recommend eating outside the hotel or buying groceries and beverages to keep in your room. In summary, I will never return to this hotel. I would rather spend the money renting an apartment or a catamaran.
拿騷不列顛酒店是拿騷新裝修的酒店之一,於2023-12-31正式投入使用。旅客們會發現海盜博物館、The Deanery和Antonius Roberts Studio & Gallery距離酒店都不遠。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供浴缸和吹風機的客房浴室是不錯的選擇。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Luciano's of Chicago(意大利菜)、The Cove Atlantis - Mosaic(美國菜)和Via Caffe(酒吧/酒館)不妨可以試試。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。酒店會為旅客提供便捷的禮賓服務。
訪訪客I admit, I was skeptical about staying here at first, but then I was pleasantly surprised. The room was nice and it was really great that it had three beds so we didn’t have to share! Speaking of beds, very comfortable mattresses, pillows and good quality linens. Our room had a private rear patio and an open front patio that was perfect for lounging with a coffee or a drink. The pool area was nice, clean and the water was wonderful. A mix of sunny and shady spots were available. In the evening, Kenny served cocktails on the house and kept us entertained with tunes and chit chat. There were flowering bushes everywhere, creating a lovely atmosphere and the rooms are named after flowers like Tulip and Bougainvillea. The staff were very helpful and kind. Complimentary breakfast made to order as well as tea, coffee, juice, fresh fruit and baked goods made for a lovely morning! There isn’t much to do in this area, but a short walk will take you to the beach or to the Bahama Grill for some of the best food!