帝國Spa度假村的評論

Driving from Perth to Margaret River after a long flight we just needed a place to crash. Arrived late at night so we had no idea what we were getting into. We were very pleased upon entering the room which was vary tastefully appointed. (in fact, the wife loved the bedding so much she bought sets of sheets to bring home!) But as nice as the room was, we were stunned to see the setting when we went to breakfast. The setting of the inn is stupendous. In fact, we were so impressed by the setting that we stayed an extra day in order to explore the expansive grounds. We found Empire Retreat to be a gem of an inn which we highly recommend. The rooms have a simple, understated elegance, the kitchen is superb, and the setting is dramatic. We stumbled across this place in the dead of night which proves serendipity can be a wonderful thing. Empire Retreat rates a double thumbs up.

I stayed at Empire Spa Retreat by myself for 4 nights. The location is perfect, not too far from Dunsborough and Margaret River. The communication with the retreat staff prior to going, and during my stay was fantastic. They provided local information about restaurants, tour providers, spa treatments and even dress codes for where I was going for meals. The atmosphere in the retreat is cozy, inviting, warm, and very much a part of the natural surrounds. I had 3 spa treatments while I was there, including 2 of the spa rituals. They were absolute bliss. From full body scrubs, scalp massage, hair treatment, sauna, deep tissue and pressure point massage and facials, they do it all. I highly recommend Flora, Seraphina and Erica! The staff all greeted me by name and were very interested in what I had planned for each day. The breakfast was INCREDIBLE, with freshly brewed barista coffee, an amazing array of continental breakfast, and a made to order hot meal off a menu all included in your stay. The room was so comfy. I stayed in the loft suite and couldn't have asked for more. I'll definitely be back again!

This is a charming, delightful and understated place. It has just changed ownership so there may be some changes on the horizon? I think it does need some investment and that may make it change direction We loved our time there, simple and comfortable room - maybe a little dated, but not to put anyone off. Particularly loved the outside shower!! Delicious breakfast served with option to sit outside under the trees We did not use the spa so cant comment on that We would definitely stay again

Where do I begin we had high expectations of this place and our expectations well and truly were exceeded!! This place is honestly the most beautiful piece of paradise with such a quiet calming feel about it which my wife and I absolutely loved. We did the 2 day experience pack for the deluxe room with breakfast included a beautiful gourmet hamper with an abundance of delicious gourmet treats, a massage each and a bottle of red and white wine. I bought this experience for my Wife's 50th birthday and was also for us being together 13 years. The staff were absolutely amazing so bubbly and friendly and professional, Our deluxe room was beautiful the decor is so modern and so well designed, the daily breakfast was plentiful and at a very high standard and a good selection, the peacefulness and the lush surroundings were very calming and the massages we had was absolutely by far the best both my wife and I have ever had they were extremely well trained and intuitive. It is beyond 5 stars in my eyes everything I couldn't fault it holds such a high bar with the experiences we've had at other places and we would both come back to this wonderful place in a heart beat. Highly recommend this Retreat especially if you want to come for a nice peaceful break away from the hustle and bustle.

It was just what we needed, a tranquil secluded retreat with gorgeous amenitie. The villa was just stunning and we will definitely be coming back. It was just hard to get into the dayspa though so we will be booking well in advance next time so we can do a couples massage.

Incredibly disappointed with our stay at Empire Spa over new years. Room looked more like a motel than a 5 star retreat and photos on website had been taken to deliberately exclude the un-renovated corner of the room. Bathtub/shower was as pictured, but completely unsafe and flooded the whole bathroom floor (as described in previous reviews). Had soggy towels sitting on the floor all day, how luxurious. The room was also described as having ‘polished wooden floors’. When raised with management, we were told that the floors had been replaced with carpet a few weeks prior and they ‘hadn’t updated the room description yet’. Again, added to the motel look and feel. Left our booking one night early and sought alternative accomodation down south. We were refused a refund for the final night after complaining, which is fair because it is a busy time of year but very disappointing when we had paid hundreds of dollars per night to stay. Such a shame because we had such a lovely experience last time, but will never stay here again. Although the staff were lovely and the resort itself is beautiful, there are much nicer places to stay with far more amenities on site and nicer rooms to enjoy your holiday.

Our trip toYallingup coincided with one of the wettest and coldest days in the south west. We were actually headed to Augusta and decided to break the trip. Empire Retreat is off the main road in a wooded area. On arrival we entered a spacious and cosy reception area and were greeted warmly by Neesha. The log heater was so welcoming. Neesha couldn’t have been more friendly or helpful. She gave us an umbrella and showed us to our room, along a wooden walkway. She had put the heater on and it was wonderful to enter the beautifully appointed room. We also had a small balcony and outdoor shower. A four poster bed, bath with shower over bath, toilet and vanity, all open plan (except the WC had a door!). Not a fan of the shower curtain but understood it’s required. Coffee machine, bottled water, mini bar. Really high spec. Breakfast was outstanding. We had ordered the night before and it was exactly as we wanted. Sorry it was only one night. Highly recommended.

Private retreat for couples at the top end of Margaret River. Breakfast was good. The room was clean and well maintained. Good toiletries. Shower over bath would make it difficult for anyone who had mobility issues to easily get in and out. The shower was poorly poisoned over the bath causing water spill on to the bathroom floor. This could be dangerous and should be fixed. Very pleasant surrounds and very peaceful.

An amazing experience! Loved the space, the environment, the massage - it was a couples one, and my partner raved about it too. One of the best I have experienced anywhere in the world, so HIGHLY recommended

I am a local recently moved into the area and have actively been looking for a place to have massages on a fortnightly basis. Walking into the spa gives you a complete sense of serenity and calm. Unfortunately for them that is where it ended. I have just experienced one of the worst massages I have ever had in my life. I have been having massages for over 20 years and this one left me wanting the experience to end and couldn't wait to get off the table and out of the place. Elbows were used throughout the entire massage and absolutely no consistency, I have been left with bruises all over my body and a very sour taste in my mouth for the money that was spent.

What a beautiful place, but we were charged an extra $1700 on arrival (for someone else’s reservation) which resulted in our account going into negative and our dinner declining. We were forced to sit in our room for a whole day while empire tried to refund the money into our account but due to a public holiday we were left with a negative bank account for 24 hours. We were only offered a 10% discount on our booked spa treatment, safe to say the care they have towards their customers is extremely poor. We were not even offered food for lunch or dinner.

Relaxing, therapeutic - the door is closed to the rest of the world - even for a minute. The spa is a must. breakfast is extraordinary and such a nourishment to put you in good stead for the rest of the day. A minimum of a 2-day stay would be recommended to experience what Empire Spa Retreat has to offer.

Excellent customer service. Beautiful grounds. Rooms and linen were a little tired for the price. Lots of places to sit and relax to enjoy the tranquil bush. Beautiful breakfast room and variety provided.

An absolute amazing stay, exactly what my sister and I both needed living a busy life. as we all do, reminding ourselves the importance of switching off and enjoying some quite time to fully reset and recharge. An amazing spot to do it, with even better customer service!