特拉基唐納旅舍(Truckee Donner Lodge)

Convenient location and nice clean, spacious rooms

Long story short, we booked a 3 night stay at Truckee Donner Lodge. A few days before the trip, the national weather service issued a no-travel recommendation for the Sierras. When the warning was issued we tried to call the hotel to see our options. The reservation was "non-refundable", but hoped there was something they could do as the circumstances were extreme. We tried to call the hotel 10+ times, but no-one answered the phone. We did end up trying to drive to the hotel, but the I-80 was closed and it was impossible to get there. Having called 20+ times with no answer and sent emails to two different email addresses, we never heard back from the hotel. The only communication we got was the charge on our credit card for all 3 nights, and an automated email with the following message: "It was our pleasure having you as a guest at the Truckee Donner Lodge. We hope you enjoyed our property and will let us know about your stay. Your comments are very important to us. We strive to provide warm and personal service to all of our guests and greatly appreciate your recommendations".

Gran lugar para hospedarte en Truckee, me encantaron las instalaciones de este hotel, sin duda volveremos.

Everything was good, except for one suggestion. Please get a thick mattress topper or pad. The mattress was too firm for this side sleeper.

My husband and I were driving to Oakland from Reno during the last blizzard. After 360'ing on the highway we knew we had to abort our mission to get home. So I immediately went online and found The Truckee Donner Lodge and we pulled off the icy highway. After the intensely stressful drive, we were so relived by the caring service at the front desk. The sweet woman at the front desk calmed our nerves and gave us our room that we had just booked. She felt like a savior. Our one night stay was just what we needed. A chance to relax and do nothing but watch the snow fall outside our window. The breakfast in the morning was good. There is a coffee machine that seemed to be available for use all day. The room was very clean. We were so happy with our stay!

Stayed one night. It was good. The heater worked well and wasn’t too loud. The bathroom fan was rattle-y, though. Fast hot water, good towels, full size shampoo. Fireplace in the reception area was warm and pleasant.

The hotel is nice but not a lot of amenities. It was expensive enough I would have thought there was at least room service. Everyone except one person was super friendly and helpful.

Loved the location; conveniently located and ample parking. Easy check in/out. Free breakfast and coffee/hot cocoa. Staff are nice and helpful. Looks like there’s short staffing as 1 person is in charge of breakfast (adding food items, cleaning the tables, refilling drink machine needs). The only reason why it’s not excellent is that the room looks dated and the mini fridge and bathroom fan are loud. The bed (coils) is also not comfortable. Some of the tiles in the bathroom are cracked. The room is very clean though!

This place is a good value I would stay again.... they have a little breakfast and a modern coffeee machine. Room was clean and comfortable.