新奧爾良Rome Park附近酒店

可愛的住宿地點。我們有一個帶陽台和吊燈的小閣樓房間。非常浪漫!

位置理想,直達法國區和所有熱點(步行10.到12分鐘)。房間寬敞,佈局簡單現代。有Nespersso咖啡機,配有補充咖啡,非常實用。浴室也似是而非乾淨,總的來說,這是一個非常愉快的3晚住宿,強烈推薦給任何人。

我之所以沒有給它5星,是因爲浴室需要稍微升級。它看起來不錯,但牆紙開始散落,鉻開始在某些地方生鏽。據說我強烈推薦這個地方。我們在那裏參加婚禮,一切都很棒。我需要指出的是,根據一些評論,有一個游泳池。這家酒店沒有游泳池。這也許改變了我們夏天住在這裏的想法,因爲我確實從未經歷過這種潮溼的環境。我需要給門房的傢伙大聲喊出來。我很抱歉沒有記住他的名字,但他向每個人打招呼,你今天過得怎麼樣,真的是在那裏,以任何方式幫助你。(有人需要給他加薪!)牀很舒服。謝謝你的美好住宿。

我93歲的丈夫和我上週在Hotel indigo住了兩個晚上,對我們的經歷非常滿意。房間佈置得很好,浴室很寬敞,儘管我們確實有一個無障礙房間。牀很舒服,特別是枕頭!酒店每個地方都很乾淨,佈置的很好,前台工作人員非常樂於助人,有禮貌,很親切,給我們留下了最深刻的印象。我們想向蘇珊娜大喊大叫,蘇珊娜不可能更好,也更專業。共同利益酒店餐廳有好的食物,價格合理。代客泊車有點貴,但很方便,服務員也很樂於助人。就在Carondelet街拐角處,我們發現了加利爾牡酒吧,價格合理,食物很好。

我對此有疑慮,但我很高興我住在這個位置。這家酒店無論是乘車還是步行遊覽城市都很好。我滿意的核心是前台工作人員在我入住期間和入住期間Nivea H女士從第一天到最後一天,她一直努力確保客戶服務儘可能好。我不會說她是唯一能夠提供優質客戶服務的前台人員,我希望管理文化和培訓都強調這一點,但她是我們經歷過的主要人物。早餐也很棒,但是我在新奧爾良的整個時間裏的食物都很棒。停車很有趣,但是我使用了酒店的代客,效果很好。我希望你有我們所做的同樣的經歷,因爲來新奧爾良應該是樂趣和放鬆的,即使你來這裏是由於工作原因。

絕對喜歡這家酒店。這是我第二次來這裏,說實話沒想到被酒吧展示的專業知識和服務水平吹散,但這是我們體驗過最好的酒店酒吧!塔米是令人難以置信的最好的颶風在新奧爾良,如此可愛和甜蜜!克雷格也是驚人的,知識淵博,如此友好。我們通常不會在我們的酒店酒吧呆上一段時間,因爲我們更喜歡出去看看景點,但我們很高興我們停下來!當我們的咖啡機壞了時,客房服務也非常有幫助,很棒。房間可愛乾淨,牀很舒服。酒店步行即可到達季度,以及CBD的許多餐館。不錯的安靜區域。前台接待員令人難以置信,當我忘記前一天晚上入住我們的房間(我們早上5:45登陸),並迅速解決問題。喜歡這個財產,會一次又一次回來!

The hotel and location is nice and was perfect for my vacation, however at 140.00 a night I felt slighted that I could not get my room cleaned, almost like I had to ask for permission! I feel that with covid cases on the rise that this is unacceptable. I feel that as a HH member and service member I was treated poorly and expected better out of my experience with Hilton.

經過長途駕駛的第一晚,我們入住(凌晨4點)很晚。前台的Jada非常熱情友好,對我們很包容。房間乾淨舒適,大堂和健身房爲我們提供了一個工作和完成工作的好地方。我們沒有在員工身上獲得每個人的名字,但我們與之互動的每個人都對我們如此友善和樂於助人。可能是我們住過的(很多)最好的酒店之一!10/10會再次入住的。

The rooms are nice and clean. The housekeeping staff do a great job. The breakfast is good and attendants helpful, but the stress this place caused me was not worth it. I got a call two hours before check in telling me they didn’t have a room for me the first might of my check in. They sent me to the Best Western in Westwego. 🤮. The manager there acted like he was giving me a comp room. Those were his words when in fact I had paid completely for my room at the plus, not that awful motel. The carpet there is disgusting. The manager at the plus gave me the difference in cash for the price difference when we checked in the next day, which I appreciated and said as a Christian I will let the fact that I was targeted as the only guest sent somewhere else go. But, it never got better. I got charged for the room and had to discuss with the front desk although it was paid in full. Then, the vending machine didn’t work and took my money, so I went to the front desk and the guy there made me feel like I was the problem because I said I don’t understand why I have had so many issues here. Needless to say, this place really added unnecessary stress to my trip and I still don’t know why I was the one targeted on the day I was scheduled to check in. I really tried to make the best of it and be kind but everyone I know in the hotel industry said this was unacceptable and they should have fully comped the first night, not just give me the price difference. I just couldn’t get them to budge on anything and see my point of view, so I gave up. Everyone said they would have made them give me a room because that was the worst treatment of a customer, but it didn’t matter how much I said it was unacceptable. They catered to other guests and targeted me for whatever reason. They said guests didn’t check out, left belongings in the room, and they couldn’t reach those guests. This said to me you value people who don’t honor your rules and regulations more than someone like me, who paid in advance and does honor rules and regulations. I personally believe they let those guests stay and didn’t care about my reservation. This is the most poorly run hotel I have ever dealt with and I travel a lot. My husband warned me not to stay at a Best Western because his experience is always with Hilton and Marriott properties, but the location was ideal for being close to family. My son even said how much closer it was than the horrible, disgusting Westwego one they sent us to. I wish this wouldn’t have been our experience because I travel to the area a lot to visit family and was hopeful we could stay here on all visits but the amount of stress they caused me this trip is not worth it. If you want to make sure you have a reservation, then this is not the place to stay. You can be the random target they choose to send elsewhere for customers who don’t care about policies.