Hotel looks very grubby other than the amazing bridge view not impressed with the room and the bathroom was awful, too small and no separate shower which I would have expected for a higher end room.
Worst part, very noisy room next door, very loud shouting and arguing not great to be woken up to at 7am on a Sunday morning.
Check-in was terrible, our receptionist was very slow and the other two receptionists checked in 5 people whilst we were left waiting, with a computer that wasn't working, then the key machine that didn't work !
W won't be rushing back to Malmaison Newcastle,
翻譯