We’ve visited several times over the years, but this weekend probably marks our last. James in concierge was superb, as was the overall reception team. However, the restaurant “refurb” is not good, the US style booths are out of place, and appear to have reduced capacity; they’ve certainly affected the ambiance. The dining experience was so noisy on Saturday night it was more akin to an inner city chain restaurant. Despite this obvious push for numbers Hotel guests struggled to get a reservation for dinner. We were given a booking after 9pm. I meandered to reception at 5.30pm thinking I’d have no problem for 7.45pm …oh well, rookies error! Anyway, the menu has morphed into a rather odd (&limited) selection of Italian plates, utterly incongruous to the overt Scottish fabric of the place. The rooms remain spacious & pleasant, but we struggled to understand the choice of wallpaper which has quite a claustrophobic effect!! Clearly it’s each to their own as others seem to appreciate it. The Marine is a beautiful hotel and (thankfully) the public areas remain a jewel in the crown, but bar & restaurant service was frustratingly poor. Seemed to be a combination of inexperienced staff & limited leadership. My impression is this hotel will eventually lose its loyal clientele & become a “one visit” tourist spot, which is a shame because it has all the attributes of being a trusted hotel in that part of Scotland.
Despite only living 15 minutes from this pub we've never been in before. We decided to try a steak midweek. What a lovely place. It has a great snug bar as you walk in, with a nice clean restaurant area round the back. Our steaks was cooked to perfection, really soft, a bit more peppercorn sauce would of been nice. The steak pie was also really good. The staff was all super friendly and kept checking we was happy with our food. We will definitely return. We highly recommend you give it a try. Set in lovely surroundings. Thank you for a lovely dinner and kind hospitality. See you again soon
We have just had a wonderful stay at this gorgeous hotel for Christmas. Our stay here felt like a home from home, very quiet and relaxing, very clean and attention to detail is excellent. It is a very comfortable hotel with cosy areas to relax in. The room was spacious, we booked a premium double and the bathroom was also large with Victorian style fittings and a lovely roll top bath. Everything ran smoothly and all the staff including the manager Ian were so polite and friendly, nothing was too much trouble. I can’t not mention the food which was absolutely exquisite and everything we had imagined it to be. We felt like welcome visitors rather than hotel guests. Thank you to all the staff who worked so hard over Christmas, it was truly appreciated! I’m sure we will return.
Eight of us went on a golfing trip to Scotland. Overall, an outstanding experience (the people, golf courses, restaurants, etc). Hotel Craigielaw (near Gullane/Muirfield) was fantastic. Nice large rooms, clean bathrooms, and the staff was more than accommodating; they even did our laundry near the end of our stay. There is a golf course on the premises which makes for a good warm up round. The views are spectacular, overlooking the golf course and the bay. I highly recommend staying here