Okaloosa IslandBottoms Up Cruises - Destin Dolphin Cruises附近酒店

不要留在這裏。北美最差的萬豪酒店。過時、骯髒、不安全,員工不友好。作爲一名白金萬豪的忠實客戶25年多,我們從未遇到過前台團隊如此缺乏客戶服務水平的情況。我們在酒店得到了最差的房間,以每晚450美元的價格俯建築工地。我們入住的時候牀鋪看起來就像有人睡在上面。我們告訴前台,但是沒有反應。髒地毯。走廊的垃圾。空的護髮素自動售貨機。吹風機的損壞。缺少燈泡。沒有加牀房,因爲前台團隊根本不在乎是否承認他們的白金會員,並提前安排。儘管提前打電話給酒店並兩次暫停30分鐘,但要讓兩間客房彼此靠近還是有些困難。他們試圖把我們和孩子們分別安置在兩棟不同的大樓中。諸如“早上好”、“歡迎來到福朋”、“感謝成爲萬豪寶船會員”、“歡迎歸來”、“我們還能幫忙做其他事嗎?”這樣的基本事實並不存在。然而,他們卻能說“不,我們沒有,對不起”(露西和男助理經理一直不愉快,不友好)。他們甚至建議我們嘗試弄清楚房間的安排後再退房。哇!如果週末酒店沒有售,我們會的。以下是我們對遊客的建議:隔壁有兩家很棒的酒店,Holiday Inn和希爾頓。這兩個酒店都是比較新的,有一條懶洋洋的河,一個提基酒吧,一個充滿活力的度假勝地,像氣氛和友好的工作人員,他們向我們展示了他們爲下次入住提供的設施。我的家人在福朋斯沒有感受到沃爾頓堡喜來登的歡迎。我們要求與通用汽車公司進行三次談話,而該團隊拒絕與我們聯繫。我認爲通用汽車公司應該考慮僱傭合適的團隊,以客戶服務爲導向,並提供萬豪忠誠度計劃方面的培訓。設施也不安全。我們的客房兩扇門都沒有鎖好。送毛巾到我們房間的人在週六(283房間)幾個小時沒有鎖門。我們要求有人來檢查,但從未得到照顧。海灘通道板步行已經磨損了防滑條,我們看到幾個客人滑倒。它不均勻,一個可能很容易絆倒。對於有海灘直達的房產,他們沒有娛樂活動。我們去了隔壁的希爾頓酒店,享受了他們充滿活力的客人節目、餐食和飲料。再次,我們不會回來,過去它是一個體面的酒店。這個酒店如何能夠維護萬豪的許可證是很難理解的。我們已經通知萬豪我們在這個設施的次優經驗。萬豪的價值觀是:“通過創造和創造無與倫比的假期和休閒體驗來提高客戶的生活”在這裏並沒有被遵循。

首先,我將從我非常挑剔和強迫症開始!我在任何地方住宿之前做太多研究。這家酒店很棒!工作人員似乎喜歡他們的工作,特別是Terri和Shauna。我感覺自己住在四星級酒店。房間一塵不染,食物很棒,游泳池很棒,海灘服務很完美!

Cuartos muy limpios y cómodos, los de recepción muy amables. El desayuno que ofrecen está muy bien cocinado y muy limpio, el personal de limpieza son muy educados y amables también, totalmente recomendado este hotel, estuvimos 4 días y tres noches y no tuvimos ningún problema.

깨끗한 상태, 5층이어도 수압은 좋았어요 해변으로의 접근성 좋고, 하얀 백사장, 들어오면서 씻는 샤워시설, 맛있는 식당, 저녁엔 라이브 음악이 흘러나오는 편안한 곳입니다. 별도 조식은 없으나 식당에서 브런치를 별도로 즐겨보세요. 향좋은 커피도 추천 드립니다

We arrived Monday after Thanksgiving to a friendly check-in by Carlos. We were quickly directed to our oceanfront king suite which was unfortunately on the lowest floor with a view of the pool below and the dunes straight ahead. Beyond the dunes was a view of a strip of the ocean. We had hoped for a higher floor, but the room was clean and comfortable, and we had plans for many hours strolling the beach; so, we took a walk, unpacked, and settled in. We had previously booked king suites at other Fairfield Inns and knew that the accommodation would not be a true suite. The large space is visually divided by two partial walls, but the bedroom space and the sitting space are open to each other. This is fine for a couple who do not expect to use both TVs at the same time; it is not great for parents planning to have privacy from the children on the sofa bed. The king suite would be better if the opening between the sitting and bed areas was smaller with two pocket doors to provide privacy or operation of both TVs at the same time. We slept well on the comfortable bed, and we appreciated the sofa, small tables, work desk on rollers, task chair, 2 TVs (bed area and sitting area), mini-frig, small microwave, 2 chairs, space for suitcase, 4 drawers, and small cabinet. The very small closet needs twice as much space for guests planning to stay several days. All in all, we found the oceanfront king suite to be a nice space for a couple spending several days at the beach. Our biggest complaint is probably that the TV had less than 40 channels -- need more. Freddie and Alexis provided breakfast with a cheerful attitude each morning. We count on the complimentary breakfast to start the day. Unfortunately, Fairfield Inn is still operating breakfast in pandemic mode: packaged breakfast sandwiches and waffles, 3 cold cereals, pork sausage on 2 of 4 mornings, oatmeal with a good variety of toppings, scones, packaged muffins, bagels, and yogurt. The orange juice was weak, and the coffee was too bold (please bring back regular roast); other beverages included milk and apple juice. Freddie and Alexis provided breakfast with smiles and kept a very clean eating room. The hotel is built with ground-level, open-air parking below the rooms and in a lot next to the building. We appreciated the complimentary covered parking.