奧里利亞Thompson Memorial Park附近酒店

不知道奧裏利亞有萬豪費爾菲爾德所以我們出行去看一些朋友就決定入住,絕對驚豔,早餐很棒工作人員很棒,房間很漂亮,感覺就像在高端酒店一樣我從來沒有遇到過如此友好的工作人員,每天都有幫助。很少能找到乾淨安靜的好酒店。價格很猛,他們有各種折扣代碼(CAA,老年人價格,政府等!)很棒的住宿地點。

This was to be yet another stay at this hotel. We had been there several times prior to this visit. Before the pandemic it was a decent place to stay at a decent price. After our experience last night....we will NEVER be back. Perhaps it is time for a name change. I am not sure the word QUALITY should be included in the name. At time of reservation I requested one of the rooms that we had stayed in before due to mobility issues. These rooms are easily accessible to enter hotel via room key...and also because of the patio door access, once room has been opened. This time we were booked into a room WAY around the back with access to the room around the building. (1st issue). When we were settling into room, I sat down on bed and was greeted by a hard object. The bed was made up in perfect order, but when I pulled back the covers the hard object revealed itself to be the room's smoke detector. Called front desk to inform them of this. They promptly came to inspect. We were told that it must have been accidentally in the bed. I ask, HOW....bed was made up and detector was tucked in a fold. Obviously had to be aware it was there in the making of bed. Next, a test of said detector proved it to be not working. Staff said they will take this unit and return with a new one. Sat and waited for 15 minutes and no return...BUT, in the meantime, my husband discovered stale pizza crusts under the A/C unit as well as a brochure (also in the bed where the smoke detector was found). He then started to pull back sheets on the 2nd bed and saw brown staining on the sides of the bottom sheet. Upon being brave enough to sniff the bedding, he said that it didn't smell like it had been washed any time recently. We used the ice bucket liner, picked up the pizza crusts, and the brochure and took them to the front desk to show them the filth that was in a room that was SUPPOSED to be CLEAN! At this point we informed them that we would NOT be staying here, were cancelling our upcoming reservation, and would like to be refunded. They offered us a move to another room, but no thanks. At the time of writing this review I am STILL awaiting the refund for the price of the room. This stay was to be part of my anniversary package of Orillia Opera House, dinner out and a stay at a hotel with a pool to have a swim.

我週五晚上在酒店住宿可能是任何酒店中最糟糕的一次。這是我在奧裏利亞時去的酒店。工作人員很棒,房間很乾淨。星期五在奧裏利亞舉行了曲棍球比賽,酒店與家人和孩子一起預訂。所有規則和普通decency完全被忽視,管理層什麼也沒做。喝酒(在每個走廊),滑板和冰塊從冰機打到凌晨1點。3歲到17歲的孩子允許有增無減地尖叫和喊叫。我被搬到酒店最安靜的房間,但沒有緩解。後停車場的汽車做甜甜圈和雜的音樂。爲什麼允許這樣做?這是一個很棒的酒店,員工非常出色。所有這一切都被管理層否定,沒有關於比賽週末的政策。至少應該在預訂時解釋,90%的房間將充滿自私,不尊重他人的顧客。

非常非常小的房間,從來沒有見過像這個房間那麼小的房間。儘管如此,佈置得很好。亞麻子非常好,牀超級舒服。浴室最近裝修,現代乾淨。酒店工作人員非常友好。房間的大小价格過高。歐式早餐充其量是最低限度的。預先包裝的鬆餅,羊角麪包,水果杯!咖啡還不錯,但我們基本上不得不出去吃早餐。有限的停車是一個巨大的問題。我們3點半左右入住,在小地段有一個地方,出去吃飯,在拉馬演出。我們在午夜過後在一場令人眼花亂的暴風雪中回到酒店,無處停車。他們把我們帶到一個離我們不遠的地方,兩個街區遠,除非是深夜和暴風雪,否則沒什麼大不了的。行動不便的客人怎麼辦?第二天早上,我們不得不將行李送到場外停車場,大約8英寸的雪已經落下。當我清理我的車時,我發現一張50美元的停車罰單,所以我不得不再次回到酒店向他們展示。他們說他們會照顧好它,但我保留了一張照片,以防萬一,因爲它如果不支付,就會在我的許可證上。在試圖離開未開墾的停車場時,這座城市在街上着,一條巨大的風擋住了我離開。當我坐在我的車裏,考慮誰來談論我的困境時,一個善良的奧裏利亞公民停了下來,問我是否被堵住了,然後從他的行李箱裏拿出一把鐵,從停車場裏挖一條小路給我。他肯定是我早晨的亮點!我會再次入住這家酒店嗎?不,房間太小了,不適合我,早餐是個笑話,停車問題不方便。

這是一個美麗的湖邊住宿,天氣涼爽,早上醒來可以跑步。

Room was clean and comfortable, however the restaurant was not open and no room service for meals.

這不是一家5星級的上市酒店!但我給它5星,因爲它是真實的,很高興成爲這裏的客人。他們值得如此高的評分,因爲工作人員的熱情,乾淨,設備齊全的酒店。感謝您的訪問。