We stayed here for a convention at the ***lord, and we loved how friendly and helpful everyone was for our entire stay. Check in was fast and efficient, the restaurant was delicious (and they sent up room service very fast every time we needed something), and the room was lovely. Carpets were plush, linens soft, and the AC and heating worked perfectly. The shuttle bus was also absolutely fantastic to have, so we didn't have to park in National Harbor. All in all, would absolutely stay here again.
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