巴勒莫Palazzo Branciforte附近酒店

2022年4月在西西里島逗留期間,我們分別兩次入住這家酒店。這是一家可愛的酒店。它就在這麼多景點的中間,感覺很安全。我們的房間寬敞舒適,有大浴室。我們的房間有山景,另一間是街道,我媽媽的房間有一個巨大的陽台,我們花時間沐浴陽光和城市的聲音。我撰寫此評論的主要原因是爲了突出工作人員給我媽媽和她的朋友提供的驚人護理。他們感染了COVID並被隔離到這家酒店。當我回家時,我很害怕把他們留在西西里島,但是工作人員對他們照顧得很好。他們知道他們的房間號碼,會問我媽媽打電話叫早餐時感覺如何(順便說一句,早餐很棒)。他們幫助協調複試。他們向我媽媽保證,隨時可以幫忙。我媽媽和她的朋友靠客房服務過日子,會爲食物和酒的美味而歡呼。尤其是一位員工,芭芭拉,超越了一切。她會順便去看看我媽媽,幫她做她所需要的一切,比如去超市買醫療用品。他們被困在復活節那天,她甚至給我媽媽買了一隻巧克力復活節兔子:)她也給他們送了鮮花,這讓他們的一天變得明亮起來關於和愛。我真的相信他們的優質服務實際上幫助了我的媽媽和她的朋友恢復得更快。知道他們有關心的雙手,這讓人感到安心。我們想盡快回去,並將再次選擇這家酒店。謝謝所有在那裏工作的人!

酒店位置不錯，在老城和新城的交界位置，第二主幹道上。歷史悠久，氣派豪華，早餐廳等象一個小宮殿，早餐品種也豐富。就是有這一類酒店的老問題，高層的空調聲音大，後來換低樓層的了。服務還是不錯的。

我們很喜歡我們的住宿。房間非常寬敞,位置不可戰勝,服務很友好。這家酒店很精緻,有品味,價格也非常實惠。有些評論:週六晚上屋頂的音樂很響亮。我們的浴室廁所有點臭,但不是難以忍受。我們在屋頂上喝了飲料,那裏有不錯的城市氛圍。早餐很好吃。

部屋にドライヤーがなかったので電話をしたら、わざわざ届けにきてくれました。 フロント対応がとても親切だった。 また泊まりたいです。

I stayed at this hotel for one week in October 2023. This was my first time in Sicily and my first time in Palermo. I had a very memorable experience indeed! The rooms are very clean and comfortable. They are also very spacious! The hotel is also located in an excellent location close to the Mercato Ballaro and it's just right around the corner from Piazza Politeama. The staff were all very friendly, polite, and helpful. I would definitely stay there again and definitely recommend this hotel to anyone who is thinking of going to Palermo!

2023年1月17日冬天，酒店暖氣很熱，空調關掉了也一樣熱，晚上睡覺得開窗户，開了窗户又有蚊子，無法入睡。 洗手間的洗臉盆下水道口氣味上來，氣味很臭，淋浴器那邊的洗澡門密封很差，洗澡的時候容易溢出水，導致洗手間全是水。

All very friendly. Vincenzo, Noemi, Giuseppe, Selenia, Cetty, Little Sophia... Veramente, TUTTI! EXCELLENT!!! We have been traveling all around the world, and by far this hotel deserves more Stars than the ones allocated. Really we always look for a good location, and for a hotel with good reviews, regardless of how many Stars Hotels we have to pay for. There were not too many choices in Palermo. This hotel was close to the Train and Bus Stations. We could not find any flights due to the flights cancellations because of Volcan Etna decision to erupt unpredictably, therefore, we arrived at Palermo by bus. This hotel was close to the Bus Station, after so many hours in uncomfortable seats at Marino Bus, (next to a table seats where 4 persons could not stretch their legs in a long journey, from Bari to Palermo, shame on you Marino Bus, you should not sell table tickets in a journey where people need to sleep ,- more than 8 hours travel). Anyway, thank God! we found 55 Aira Hotel, no need to pray so the water does not stay in the sink when brushing your teeth. No need to pray so the toilet flush well. No need to pray so that you end up showering with water covering your feet. If we could give 10 Stars to 55 Aira, we will. 🙂

我住在世界各地的各種各樣的酒店裏,不得不說,這是迄今爲止最糟糕的酒店。從入住開始,在我們整個住宿期間,除了桌上的一位女士之外,所有員工似乎都很痛苦和無知。房間很髒,很暗,一點也不很舒服。浴室洗手檯插頭不動,保險櫃也壞了。我不得不打電話給前台讓他們修理,很快就做了。浴室是健康隱患,照片顯示。水龍頭後面的模子浴簾和模具。溫水淋浴,並把它蓋在桌子上,而不是手巾。兩天的早餐都是一場徹底的災難。幾乎所有的備用桌子都蓋在髒鍋裏。除了一些非常不吸引人的蘋果外,沒有穀物水果。我去過的唯一一家沒有烤麪包機或烤麪包的酒店。最後一張照片是餐廳裏的淡水分配器。我們沒有抱怨,因爲我們只在那裏住了兩個晚上。我們永遠不會再住在這裏,當然不會建議任何人留在這裏。這個地方需要徹底的改造和更新的酒店政策。

The hotel lives up to the 4 stars assigned for cleanliness and facilities, staff have always been polite except on the last day with a rude lady who even when asked to receive a packed breakfast as agreed the day before with colleagues replies: ” go to the對面的酒吧”。 一個小地方，破壞了整個酒店的個人意見，並決定接下來的幾次尋找其他東西。

The hotel is very basic, no kettle in the rooms virtually no lounge area, just two sofa's in the corridor between reception and restaurant. The staff were pleasant and the sheets were changed every 3/4 days and towels daily. However, the restaurant was a huge problem. We have stayed at hotels over Christmas in Spain, Portugal, Malta, Cyprus, Tunisia and the Canary Islands and never have we had such an abysmal choice of food. We booked half board but, No buffet just a menu with a choice of two starters and two choices of two main dishes. Dessert is extra. I paid for half board, not half of half board, no desserts included?? Virtually half and sometimes all dishes were pasta which is not good if you want to eat healthy or if like me you are diabetic. Breakfast had even less choice. Cereal, bread, croissants, and cakes. One choice of sliced cheese and sliced ham. Yoghurt, tomato juice and peach no orange juice, no hot dishes at all. Cannot recommend this hotel unless you just want a cheap place to sleep. I mentioned the staff were good, i will praise Miguel in the restaurant who besides being multi lingual was very good at his job, trying to find alternatives, some not on the menu, to help with my dietary requirements The Hotel is a 3 star the restaurant i would rate a zero.