設有健身室的熱門珀斯酒店

我們在這裏住了兩個晚上,從倫敦希思羅機場到珀斯17個小時的航班,等了一個半小時以上的行李,我們打車到這家酒店,服務非常好。我們入住後去了我們的房間,房間裏有茶和咖啡。房間很乾淨,牀很舒服,枕頭也符合世界各地的假日酒店的標準。我們去了常春藤和傑克,這是附在酒店。食物很好,但更像共享盤,適合偶爾喝一杯,而不是主餐。我相信,如果你和酒店有早餐套餐,他們就會在這裏服務早餐。這家酒店就在城市的中心,離一切都很近,但在晚餐服務期間沒有很多餐館可以吃。大多數酒店似乎只提供午餐或下午晚些時候的小吃。

住了兩晚，間短説一下 ， 買回來的包包被清潔工人偷走了， 酒店管理卻推説是垃圾幫我丟了。極度不負責任的酒店。 I recently had a disappointing experience at Hyatt Regency Perth that I wanted to share with you all. During my stay, I lost some of my belongings in the room after the housekeeping service. To make things worse, I discovered that the cleaner had opened my shopping bag and box without my permission and threw them away after finding them empty. This was a clear violation of my privacy, and I was extremely upset by it. To add to my disappointment, the hotel management and staff did not provide any initiative solutions to rectify the situation. Furthermore, I did not receive any apology from the beginning of the incident until I left, and it was clear that the hotel management did not show any responsibility or care towards me as a customer. They kept dragging their feet and did not provide an official investigation into the matter. As travelers, we rely on hotels to provide a safe and secure environment for us, but this experience made me feel like my belongings and privacy were not respected. I hope that the hotel management takes this feedback seriously and makes necessary improvements to ensure that situations like this do not happen again in the future. Thank you for taking the time to read my review.

哇!我們住在珀斯的3個不同的地方,在Busselton的1個地方。這個地方在我們住過的3家酒店中排名第一!安靜,豪華,非常友好的服務,每日客房清潔,快速電梯,超級方便的代客泊車,優越的地理位置,一切都以令人難以置信的價格。不能說足夠高我們在這裏住了3晚,除了 - 希望它更長。

入住洲際過生日,酒店提供免費一瓶酒,很不錯。房間對於支付的價格來說很小,考慮到酒店比較新,感覺有點陳舊。我們爲俱樂部休息室的訪問支付了額外的費用,希望我們沒有。它必須是我去過的最糟糕的休息室之一。它非常陳舊,沒有氣氛,除了感覺不育。食物供應非常差。晚上的canapes看起來像他們已經坐了幾個小時,質量很差。早餐甚至更不胃口。這是乾熱食物和冷食物的組合,已經坐了太久,大部分是不能食用的。休息室服務足夠,但肯定沒什麼特別的,不是五星級。退房時,有人問我的住宿情況如何,說這是足夠的,但僅此而已。結賬助理只是感謝我入住。我回復了酒店的通用電子郵件,以尋求反饋,但沒有收到回覆,這就引出了他們對客人反饋給予多少關注和考慮的問題。由於珀斯CBD現在有這麼多酒店,洲際需要提高遊戲來吸引回頭客。

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

I really don’t like writing bad reviews but this place just doesn’t deserve a great rating. The location is good and the rooms a big. I did get an upgrade to a suite, but everything is very dated. On my window, they had masking tape which I suspect was to avoid wind whistling through. That’s not a really great look though. Check in was a disaster. Admittedly it was Friday evening and there was a lot of people arriving for the weekend, but clearly they weren’t planning their staff needs properly and it was ridiculous. Not only that, but their EFTPOS machine was not working so you had to fill-in a paper sheet. I get technology goes down, but honestly that was just bad. To be fair I was not feeling well when I arrived, so the whole thing just seemed a lot worse than it probably was and the staff were actually quite nice, despite the fact that they were clueless. I had sent a message to the hotel prior to arriving with a couple of specific requests, which they did the absolute opposite of which just made me laugh. They weren’t a big deal, but it’s the little things that count, especially when you’re a diamond member of their loyalty program. I think the place just needs a freshen up and the staff need to get plugged in. I wasn’t actually going to even write a review, but what pushed me over the edge was when I turned on the shower and watched a whole pile of hair swirling around in the bottom of the shower stall.

Would definitely want to stay again. The hotel room has almost everything I needed. Would be a bonus if microwave was more easily accessible. Staffs were friendly too.

The good: Nice design. Relatively new. Location is great, and the view from the room was very nice, overlooking the water. The bad: Whilst we appreciated the ”welcome” we received in the room, whereby ALL the blinds were raised automatically when entering the room, this feature could not be turned off, and so when I returned to the room at night after my family had gone to sleep, all the blinds raised, disturbing everyone. I requested this feature be removed, but the only option was to disable the blinds completely. On the subject of blinds, the material used did not provide privacy from the street, so blockout blinds needed to be lowered as well. The controls to the blinds were sketchy... sometimes raising or sometimes lowering regardless of which button was pressed. It was an effort to get them to close! The key to the room did not work on the second day, and I had to stand in line for 20 mins, after which I was issued with a new key, which did not operate the lift, and so I had to return again to get this fixed. We ordered dinner in the room as the restaurant was closed. The quinoa was basically a very small sprinkle of quinoa... hardly a meal, or even a snack. The seafood pasta was served with 4 tiny prawns and 4 small scallops only. No crab or fish, as advertised. It was also extremely small, and drowned in butter. The lamb shank was okay, but nothing to write home about. The room was dusty in places. The paint was bubbling on the ceiling in places. The breakfast buffet was reasonable, however there was a swarm of small flies near the fruit. The coffee was awful, though my daughter raved about the chai latte. For a hotel of this (supposed) standard, and price, the breakfast was sub-par. There was also a guest pacing around whilst using his phone, hardly appropriate, and went unnoticed by the staff. All in all, I couldn't recommend this hotel to anyone for the price, around $800 per night. They also wanted an additional $125 per night for a rollaway, however we took our own blow up mattress and sleeping bag for our daughter instead.

We wanted accommodation close to the Arena and this was perfect. The staff, cleanliness, breakfast, accessible bathroom, were all great. Shame about the comfort level of the bed and couch. The bed rolled into the middle big time and was very low. The couch was extremely low making it unusable for a person especially with a disability. They had obviously not thought about this aspect of useability only the bathroom to make it an accessible rating. We would stay again but not in that room and we would enquire about the comfort of the furniture.

像往常一樣出去吃飯。決定在EQ公司住在DT。接待處還可以。房間還可以。不得不要求牙膏和牙刷。上午10點後客房服務有限,接受訂單的人沒有幫助。另一方面,早餐很棒。Trung歡迎我們,並給我們提供了早餐區的導遊。不是說我們需要它,就像我以前去過那裏一樣。但是謝謝你。Trung給了我們一個河邊可愛的座位,並走過了5次,看看我們是否需要額外的食物。崔龍絕對是酒店的資產。再見。