普拉亞德爾卡曼Mamita＇s Beach Club附近平價酒店預訂

Great location. Rooms are clean and big. Rooftop pool is great place to relax. There is a grocery store below hotel and it the best. Grocery store has hot food and tons of breads and pastries. Hotel is one street from 5th ave. Staff was friendly. Will be come back.

We enjoyed our one night stay in Playa del Carmen and we were glad to have chosen this place. Our room was spacious, very clean and had modern furnishings. We booked our room to include a free breakfast (from the healthy cafe/shop next door) but it wasn't worth what we paid; small cup of coffee, 2 pieces of toast and a few small pieces of fruit. However, the hotel has an excellent location - close to the beach, shopping, restaurants and night life. As well, the hot tub on the balcony was amazing and we will definitely come back and book with Soho Playa Hotel again!....minus the free ”breakfast.”

房間非常好。到達日很好,然後從那裏下山。第2天沒有自來水,所以廁所不能正常使用,也不能洗澡。淋浴和洗手池的水壓力都非常差。3號和4號沒有電梯,入住3樓很苛刻,特別是帶行李退房的時候。浴缸的水要花1個多小時才能裝滿。游泳池需要很多維修,而每天在游泳池裏閒逛的時候都有工人,換了地板,我想他們應該在客人知道之前放個牌子。前台,入住很好,Ceasar入住了我們,驚人的員工,優秀和風度翩翩。第二班我們與Alex打招呼,現在他粗魯,糟糕的客戶服務。我們退房的最後一天他沒有上班,我們受到了維修人員Marco很棒的人的歡迎,他再次被掩蓋,因爲Alex從未上班,Marco不知道如何在前台工作,所以我們不得不離開,我們沒有結賬。希望我沒有驚喜的賬單。總的來說,我不會留在這裏,也不會推薦這個地方。主要缺陷,他們從不接電話、電子郵件或WhatsApp,嘗試了幾天與他們聯繫,我們一無所有。

朋友給我安利了大名鼎鼎的Xcaret水上樂園，聖誕節的酒店價格貴得離譜，尤其是Xcaret旗下的酒店，所以這次除了住這家Xcaret Mexico（下稱X）以外，另一家是中國遊客不太多的Iberostar Quetzal （下稱Q）。Q酒店的價格不到X酒店的一半（當然X酒店包含了遊樂園門票，值不值自己算）。相對於國人如雷貫耳、硬件設施、風景更勝一籌的X，我更推薦Q 環境： X酒店就是國人熟悉的五星級酒店，房間大，設施新，硬件沒得説。沙灘很有特色，有種阿凡達懸浮山的感覺，海灘一多半是礁石，一小段沙灘，水質超好。X是花園，Q是叢林。 餐飲服務： 如果衹住了X酒店一家，我可能會覺得還不錯，可惜我住了Q酒店。相比之下Q酒店有種賓至如歸的感覺，服務員更開心隨和，酒水敞開了喝，自助餐新鮮花樣多、基本不用等位，聖誕那天大龍蝦、生蠔暢吃，一點不帶吝嗇的。相比之下，X酒店的服務員都是一副公事公辦的感覺，自助餐人不多也要等位，看着地方大其實吃喝花樣少。 還預約了Xin Gao日式餐，期望值別太高，娃點了個前菜是什麼什麼rice，上來的是一碗白花花的米飯！我點個刺身，沒上芥末，服務員説不好意思，今天沒有芥末了，給您泡薑片是替代芥末的 活動： 去Xcaret旗下的樂園非常方便，20分鐘一班。酒店有免費送機，需提前一天預約

大型綜合體，有多個游泳池和用餐場所，但由於covid而無法使用某些設施。總體而言，他們樂於助人且友善，禮賓部的一位先生雖然不是最好的，但經理人很棒！海灘上有很多空間，可坐的地方，還有工作人員可提供飲料服務。總體而言，這是一個不錯的住宿地點！

We have been travelling through Mexico for 3 weeks and Hotel Encantada was the worst experience at all. The room was very noisy, the bus station is just across the street and the whole time we were listening to a machine announcing bus arrivals and departures. There was no balcony. The reception staff was absolutely useless, they were not able to help us, tourists, to arrange anything. Not even to advise where we can buy a bottle of water in the middle of night when we arrived. And the oxxo shop was just around the corner! On top of this all, after checking out in a hurry, I realized I forgot a shirt in our room and my friend forget her cosmetics. I immediately asked the receptionist to check and give it back to us. They asked the cleaning lady, she claimed to know nothing and find nothing. I believe I was pretty insistent and still, they did not return our stuff. So the cleaning lady or the reception staff either stole our things or threw ithem away and did not confess to either. I would NOT recommend to anyone to stay in this useless stealing place.