Service was great just wished the room felt cleaner and had new couches.
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Yulung
入住日期 2023年4月
家庭旅遊
4.0/5
很好
發佈於 2023年4月18日
房間舒適,備品齊全,餐飲購物方便
Gail
入住日期 2023年5月
夫妻/情侶
2.0/5
發佈於 2023年5月1日
We arrived at 4pm no room was a available, was told to come back in a hour. They gave us a room on the first level as requested, no internet available was told to us the in the lobby. NO. Asked about the restaurant, they didn’t have one as advertised. They moved us to a room with internet but had a queen bed we paid for a king, no compensation. The free breakfast was watery eggs and bacon floating in grease, coffee had bubbles in it. Overall will never stay at a Hyatt hotel again
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julie
入住日期 2023年2月
商務旅客
2.0/5
發佈於 2023年2月21日
This is my second stay at this place and I booked it again because I really like this place before. This time however it took too long to check in (like 15 minutes) and some customers just don’t obey the noise rules. Party after 10pm outside and start playing basketball as early as 8am…it’s so annoying! Maybe the hotel can post more signs around to remind people stop making loud noise or talk loud outside from 9am - 10pm.
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Verified traveler
入住日期 2023年1月
商務旅客
3.0/5
發佈於 2023年1月30日
No elevator, all rooms are externally facing, there is one ice maker on property located in the lobby, the hotel is a converted property from an extended stay chain. Had to have the sheets changed upon arrival bc of dark stains on the bottom sheet. Needed batteries replaced in the remote. The continental breakfast is decent. The room is very quiet. The young man who maintains it is very personable and kind. It does have a small bar in the lobby. Guest laundry costs $2/wash $2/dry.
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Tamika
入住日期 2023年2月
其他
1.0/5
發佈於 2023年2月19日
This was the scariest and most uncomfortable stay I’ve ever had.
When we checked in and got our room keys we went to the room assigned only to find out someone else was in that room not only did we scare them but I was afraid the whole trip that someone could walk in on us the same way.
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Verified traveler
入住日期 2022年12月
其他
3.0/5
發佈於 2022年12月19日
We were primarily looking for a two bedroom suite which they provide so we are happy about that.
But overall, the website promises, made to order breakfast and on site small restaurant - both of which have been discontinued and that was a disappointment. The rooms do not come with some basic expected things like moisturizer. We asked for an extra comforter and they didn’t have that.
Essentially it’s a great place if you are expecting an extended stay kind of experience but it is not what is advertised on the website anymore, it’s not a high rated hotel stay.
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Iver
入住日期 2022年10月
商務旅客
4.0/5
很好
發佈於 2022年10月9日
The staff was really friendly and helpful. I didn’t know that this hotel had mostly exterior doors and although it was safe, I wouldn’t have booked it if I had realized that. The rooms were spacious and clean. The showers worked terribly. The breakfast was okay. A rowdy drunk person had the police called on them and it didn’t make me feel great when I saw 3 police cars pull up the same time I got there. Like I said, it was safe and the rooms were good, the place was clean but due to particular preferences I wouldn’t stay here again.
翻譯
Rachelle
入住日期 2022年8月
家庭旅遊
3.0/5
發佈於 2022年8月30日
When we got into our room, we found a couple spiders in one of the bedrooms, the towels hanging had stains on them. They offered a texting services to request things needed. I requested more towels and didn’t get a response for over two hours then it told me to bring the used towels to the front desk to get more. They weren’t even going to bring it to our room. The rooms didn’t feel clean either. I had to wipe down the tables and counters because it just looked dirty.
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Peter
入住日期 2023年2月
家庭旅遊
1.0/5
發佈於 2023年2月7日
room reeked of chemical smell m not sure if cleaning stuff and the carpet was moist, not sure if it is the weather. the showerhead was gunky and the stream was weak.
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Rachel
入住日期 2022年8月
其他
2.0/5
發佈於 2022年8月30日
They allowed a party at the pool with unregistered guests. There were so many people at this party that the pool was unusable. We knew for sure these pool goers were not guests of the hotel because our room was directly under the party. It made for a very unpleasant and uncomfortable stay.
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Kristy
入住日期 2023年3月
其他
1.0/5
發佈於 2023年3月4日
It took an hour past check in to be checked in. It would of been nice to have a ground floor room. Especially if you bring a pet.