We have stayed here many time because it is a beautiful building in an excellent location. The general staff are outstanding and the food and rooms are amazing. Unfortunately the front desk is just not the same as the rest of the experience. When I wrote in to ask for an early check in I got no reply- on my arrival I asked about this and was told because I got no reply that means it’s fine. I find this odd as I explained that we were arriving after a three part flight over 18 hours. We have stayed here at least 3 other times and my comment for each time would be pretty much the same - I feel the front desk could do better to Mach their rest of the experience.
The room was disappointing for the price. No bar fridge, with the smallest TV ever. The location and view were good but we were on the second floor and it was quite noisy at times. The breakfast was good.
CConnorMy partner and I had a wonder stay! Was lovely to connect and share interesting conversation with the hosts. Our room faced onto a tranquil courtyard with a clean glimmering pool. Breakfast prepared by the hosts was fresh and delicious. We will definitely stay over next time we're in PE again. Highly recommended!
SSNishThe service was great and the receptionist was very friendly and helpful. It made booking in very easy. It is super close to the airport which made it very convenient. The two days blew by so fast. Will stay there again.