A stay at Casitas en Pueblo places you in the heart of Pueblo, within a 5-minute drive of Pueblo Convention Center and Vail Hotel. This apartment is 1.4 mi (2.2 km) from Historic Arkansas Riverwalk of Pueblo and 1.7 mi (2.7 km) from Rosemount Museum.This apartment offers designated smoking areas.Free self parking is available onsite.Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your bed comes with down comforters and premium bedding. 65-inch Smart televisions with Netflix provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves.
The hotel was dirty and smelled! They may have been remodeling since there were piles of dirty old mattresses in the parking lot. When checking in, we asked if it was safe for us to walked and we were discouraged from walking during the day and suggested that we shouldn't walk after dark (we were women traveling together). We had driven all day, we were tired, so decided to deal with it for one night. We went down to use the hot tub and the health department had shut it down! After that, we were done! We loaded the car, checked out, ate the $256, and drove to a wonderful hotel in Colorado Springs.
Let’s start with parking. Parking is ri-damn-diculous! There is not enough on a Tuesday night, so the weekends must be a damn joke! Then to make up for the parking they give you parking across the street in a parking lot that has zero security. Of course they make sure the parking pass clearly states they will not be responsible for lost or damaged property. This seems to be a pretty sketchy town. Your best hope is to park under a light as the the homeless problem is out of control and please don’t let the females in your party walk out there alone after dark. It’s just way too dangerous. I wish some guidance and advice was given during checkin. What pissed me off the most is they have a huge yellow/loading zone and they let any rich contractors park there all night without fearing getting towed, WTAF! Why is that okay with them, because maybe they’ll come back again if their contract allows. They’re entitled jackasses for doing it, Marriotts horrible for allowing, while single women, traveling alone have to brave walking around these sketchy streets alone. Get some security, don’t let anyone park in the yellow loading zone. Next, the room. We were exhausted and worried about the safety of our car. I went in to take a shower. First the water pressure could almost remove skin, just giving you that heads up. It hits you with freezing then slight adjustment to the red side and it’s scolding you, just another heads up. But my favorite was in the middle of my shower I find there is no shampoo. There is two bottles of body wash and one of conditioner. WTAF?!? How hard is it to switch out the bottles. Next what is with the ghosting TV?!? I thought Colorado cared about the environment, so why can’t we turn off the TV?!? We had to unplug it to get it to be off. Cleanliness…well it seems clean at first, but when drawing the drapes you find surprises like we did. Something squished and bloody, not sure if it’s a bug or people blood. Hope you don’t find any surprises. The bed was lumpy and uncomfortable. The hallway was loud. As was the entitled Harley parking on the sidewalk next to the front door. The place is not the right place to relax and rejuvenate. Truly expected better from Marriott!
Don't even think about staying here. Just keep going to Colorado Springs or up to Denver. At 6 pm, guest rooms weren't ready because presumably a shortage of housekeepers. Front Desk clerk was overworked and alone. No colleague to help him or a manager to address situations. Absolutely no compensation offered to guests whose rooms weren't ready 3 hours after the published check-in time. My first room had black debris and stains on the bedding. None of the surfaces like countertops were wiped down or sanitized. Lots of dust, crumbs, etc. The second room had what two stains that appeared to be blood or some kind of bodily fluid. One stain was on the top sheet and the other stain was on the bottom fitted sheet. Like the first room, surfaces like countertops were wiped down or sanitized. Lots of dust, crumbs, etc. Carpet also wasn't vacuumed. In the bathroom of each room, the individual toiletries have been replaced with wall-mounted dispensers containing lotion, hand wash, shampoo, conditioner and body wash. No bar of soap is provided. Separate from the cleanliness issues: 1) No IHG Diamond elite recognition. You won't get a suite upgrade unless you request it. 2) Immediate area feels sketchy with a lot of transients and other questionable people loitering. Don't leave anything in the car. All things considered, this is a poorly operated Holiday Inn Express. Considering the rates charged, don't risk it. Keep driving.
Staff is very friendly, and helpful…. Room was clean and cozy…. I always stay at Days Inn and have never had a bad experience at any of my stays… they are very quick to accommodate guests of most requests…