British Museum Archaeological Research Collection附近的雷丁酒店

好的方面:工作人員非常友好,雖然入住似乎比Premier Inn要長一點,接待區和休息的座位看起來很棒,工作人員製作的披薩絕對美味。飲料和披薩價格合理。位置明智,從火車站和中心步行兩分鐘即可到達一切。客房內提供更多種類的茶和咖啡,如水果和草藥茶和脫咖啡,這完全擊敗任何其他經濟型酒店。缺點:這是一個無現金的酒店&這是我堅決反對的原因,因爲他們從我自己和朋友那裏損失了200英鎊的銷售額。枕頭硬的岩石,脖子疼的醒着,牀也不舒服,感覺就像睡在地板上一樣。從客房服務發出的噪音絕對是殘酷的,你從上面和下面的幾層樓聽到的,是工作人員拖着巨大的沉重的手推車,從上午11點到下午4點,如果你需要在白天睡覺,那就忘了它。廁所有污水和尿液的味道,所以有時你回到房間,它很臭。週一至週五,還有建築工作正在進行,直到2022年11月,但價格仍然很高。冷卻系統似乎可以工作一個小時左右,但很快房間變得悶熱和溫暖,因爲窗戶打開的位置非常吵,特別是在週末。

Incredibly disappointed with my stay. Room was hot and smelt very strongly of Indian takeaway on arrival. Bedding had blood on it. Bedhead in poor repair. Bathroom door did not close. Outer window was impossible to close due to the position of the television set and the inner window frame. Shower clearly cleaned but smelt very musty. Room 205 is next door to the linen room. Staff used this room loudly after midnight at 3 a.m. and 5 a.m. talking, banging the door repeatedly, and shaking sheets out. This woke me up multiple times, and I did not sleep well. There were no hairdryers available, I had to go out and buy one. The lift did not work. My card to enter the building stopped working during my stay and needed changing, which was another inconvenience. None of this is the fault of the staff who were very pleasant. Perfect location with cafes and shops nearby, just a shame that the place isn't well maintained. There's bog standard and then there's this.

我們的房間很乾淨,很基本,但後來是一家經濟型酒店。在房間裏有冰箱很方便,住一段時間特別有幫助。早餐很好,我的煎蛋卷很棒,服務的女人真的很甜,樂於助人。很多停車位。位置很好,離市區很近,但足夠步行。接待處的工作人員幫助我提供了前往倫敦的交通信息,儘管他們非常忙,但他們提供了很好的建議,並樂於提供幫助。馬路上的酒吧也很棒,住在酒店時可以享受折扣。下次我在閱讀時會再次入住

英國團隊會議在酒店主辦了3天。優質的服務,絕佳的位置。我們的海外遊客喜歡河的景色。設施是一流的,特別注意到我們在與全世界的團隊成員交談時沒有一個通常的連通性問題。一些團隊住在酒店,我得到了非常優惠的反饋。特別感謝伊莎貝爾、費德麗卡和總經理安妮照顧我們一週。

Beautiful flat in a lovely area with free parking. Ricky was super helpful with his check-in instructions. Would 100% stay again. Stayed here in September for a short visit - used as our base for travelling in to London.

We stayed at the Great House to celebrate a wedding anniversary and overall the hotel didn't disappoint. Check in was easy and our room was ready earlier than expected which is always a bonus. Our room was beautifully decorated with lovely touches such as pots of sweets, free water and some lovely classic touches such as the old phone. We had a river view room which is a bit of a stretch as you have to see over some rooftop vents to see it but that cant be helped and was very nice. The room was absolutely spotless and the bathroom in particular is very high spec which you would expect in a boutique hotel like this. The bathroom was incredibly hot but not a problem at all and a fan had been provided if it was or if the main room became too hot. We were woken up by a fire alarm which went on for about 15 seconds at about 9am and certainly was a bit of a shock and incredibly loud (which is a good thing in an alarm!) but wasn't ideal. The staff didn't mention anything but an apology would have been nice but we didn't raise it so maybe they weren't aware of the problem. The only other problem which we did raise was the service in the Coppa Club which is where breakfast is served. We ate there twice during our stay and both times encountered issues with service. We wouldn't have returned but felt obliged as Breakfast was included. Considering how lovely the hotel is and the service provided is superb it is a shame it is slightly tarnished by the next door restaurant. Overall would definitely recommend staying here and certainly didn't see any of the parties that some people complain about. Hopefully will be back soon.

從預訂到結帳的卓越服務。真正定義要多走一英里,以確保我們住宿的各個方面都如預期的那樣。從高級管理層到接待處面對員工的客戶服務異常。Vivek , Catia 和 Riko .,你的精力和激情通過每一次互動滲透,是傳染性的!每個互動的工作人員都是平易近人的,在接待處特別提到 Nicola 和 Fariha ;非常有幫助和友好,同時表現得很好和專業。您對細節的清潔和關注,以及以人爲本的方法,都把我們吹走了。我們旅行得很好,但無論我們慶祝什麼事件或場合,我們都能看到自己回到您身邊。從生日,放鬆的成人只有週末,家庭休息,團隊建設週末......沒有什麼我們不相信酒店工作人員的管理。感謝您讓我們感受到Voco Reading家庭的一部分,英國這個地區最好的#IHG酒店,我們一定會回來的。爲您提供的服務物超所值!

Good room, although standard rooms are inter connected so we could hear noise from the other rooms.

在國外收到短信時,我們印象深刻,如果我們晚點入住,我們的房間就可以了。我們正在飛回來,無法保證下午3點到達那裏。必須讓家人打電話解釋。高速公路兩邊各有一個旅行者旅館。我們預訂了西行的旅館。兩者都有相同的郵政編碼。我們的衛星導航只承認東行的一側。結果是他們找不到我們的預訂。顯然這種情況發生了很多。工作人員只給我們轉了幾分鐘和幾英里的延誤。我們到達希思羅機場時遇到困難,因爲機場航站樓的變化,乘客無法取回行李,延誤了一個半小時。工作人員短缺。接近午夜到達。只有科斯塔在服務方面開放。但是,酒店的工作人員樂於助人。儘管靠近M4,情況良好和安靜。我們非常驚喜。房間乾淨,空間充足,牀舒適,咖啡製作設施歡迎。浴室很好,熱水很熱。睡得真香 很好,早餐有很多選擇,服務僅在幾碼遠的地方,但不會造成酒店的任何噪音問題。愉快的住宿。遺憾的是郵政編碼混亂 也許在網站上解釋西行服務關閉時,預訂會避免混亂,並拯救人們被帶到東行網站。當衛星導航告訴我們要通過西行服務時,我們很擔心,但不久之後又出現了另一個關閉。如果知道高速公路兩側有旅行者,我們的到來就不會那麼令人憂慮。酒店本身很好,給了我們一個舒適的夜晚。

Das Service Reception Personal ( Dame die Niederländisch spricht ) ist sehr höflich und hilfsbereit wir die Fam. Hetkamp kommen immer wieder gerne zu Ihnen, im Frühjahr sind wir wieder Ihre Gäste lb Grüsse