雷克雅未克4星級酒店

辦理入住手續時高級房和標準房是同一房型，與訂標準房的其他同行的房間大小、設施、擺設完全相同。但房價比標準間貴。 相同的情況又再次出現，訂的6月30日奧斯陸加勒穆恩麗笙藍標機場酒店的高級房，又是完全相同同行訂的標準房，價格高過標準房。貴平台所出售的高級房型是否只是售高價的手段，與酒店房間的價格類別並不匹配？！

My wife and I stayed here for four nights before embarking on a cruise. Room was very comfortable and was serviced every day at our request. When departing and boarding the cruise ship my wife realized that her small jewelry case was missing. I immediately contacted the hotel by email and within 10 minutes had the response that item had been located. Hotel offered to send it back to states but within a female minutes suggested that she would give item to taxi driver who within an hour delivered it to ship. Definitely will recommend hotel to others visiting wonderful Reykjavík

超越了壯觀的詞彙,我們是常客,難怪!塔套房是一個天堂。我們愛你。我們很快就會回來,這是雷克雅未克最美妙的酒店,服務很棒。多麼寧靜,美麗的地方 :):):)

優點：公寓位置優越，空間充足，廚房設施齊全。缺點：我們的兩間浴室都存在問題，導致淋浴下水道排出的空氣聲音很大且極其難聞，我們需要連續發送電子郵件並花了 4 天時間才修復。修復非常簡單，不需要外部服務或水管工來修復它（圖像顯示淋浴排水管中缺少的部件）。工作人員一直提到他們的水有硫磺味，這是遊客不習慣的，但他們並沒有出來全面調查這個問題，直到我給他們發了一段視頻，顯示濕毛巾被通風的空氣從地面上冒出來。然後他們出來了，但只修復了一個淋浴，需要再次發送多封電子郵件並花費幾天才能修復。氣味太濃了，導致我們每餐都在外面吃，而不是按預期使用公寓廚房。由於氣味太強烈，我們還需要在淋浴排水管上放濕毛巾，在浴室門底部放毛巾，所有窗戶都打開，以便晚上舒適地睡覺。公寓被視為自助服務，但供應室一直空著，這意味著您無法在需要時獲得供應品。公寓的狀況也令人擔憂，因為大樓前面的數字「9」從牆上消失了，這使得我們到達時找到公寓需要更長的時間。還有一個用電線懸掛的燈具從天花板上掉下來，導致餐桌無法使用（這個問題在第一天就得到了解決，見圖）我已經給 Sif 公寓（Hemaleiga）一個多月的時間來工作在受在影響的日子裡，我可以享受公平的折扣，但他們回覆電子郵件的速度很慢（如果有的話），而且只在第一晚提供折扣，相當於總住宿費用的3% 左右。我還價說，至少在他們解決排水問題的 4 個晚上可以打折，因為這段時間我們無法充分利用公寓或在廚房做飯。更不用說無數的電子郵件和浪費時間試圖解決問題，這些時間本應該花在享受美麗的城市和假期上。排水問題的修復簡單、快速且容易，應該在他們意識到的第一天就完成。雖然 Sif 公寓（Hemaleiga）有潛力成為雷克雅未克住宿的絕佳選擇，但我不會推薦它們，除非他們能夠找到更好的供應系統、緊急維護請求以及為其客戶服務團隊提供更多培訓這個問題本來可以在第一天就很容易解決，並且應該立即提出公平的妥協方案。如果我們不是在旅遊旺季（六月）旅行，我會在第一晚就換房間，因為氣味太難聞了，但我們所在的地區沒有可供四口之家入住的房間。

坐落於Laugardalur的薩爾卡華麗套房酒店，會讓您在雷克雅未克擁有別樣的體驗，開展一段難忘的旅行。旅客們會發現Sólheimajökull, Iceland、The Tin Can Factory - Reykjavik Walk和The Tin Can Factory - Meet the Natives距離酒店都不遠。所有極具特色的客房都配備有熨衣設備、房內保險箱和衣櫃/衣櫥，讓您感受到更加貼心細緻的入住體驗。電熱水壺和咖啡壺/茶壺可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。多國語言工作人員的服務，將為您消除在異國的語言障礙。

Most probably the best hotel in Reykjavik, modern, new, everything in great condition and with a great location. That being said it is a very expensive hotel even for Icelandic standards. So let me start with the highlights of this hotel: - Very comfortable and great materials condition. - AC with individual room adjustable temperature is a great plus for Iceland. - I got the basic room and it felt big enough, modern and super clean. The bathroom was also big but there was no bathtub unfortunately. Great comfortable bed and sheets. - Le Labo bath products are truly amazing. One of the best I ever tried! I also appreciated that for ecologic reasons they weren't in non reusable small plastic bottles. - The rooms are silent and relaxing. I would change the black TV furniture as black always highlight the dust on it.. even when the room is nicely cleaned. - The breakfast is big and overall with good quality. But daily variation should be bigger. - The location is perfect to stroll along the shops and walking distance to the most important city spots. - The spa is beautiful and very interesting. Probably the most well designed small spa in a city hotel I have ever seen. Complimentary use of the spa is a very nice touch indeed. Although it was a really good expericence in no way this was a perfect stay specially when the price tag is considered: - The hall and corridors cleaning left too much to be desirable. At least at 3rd floor corridor there was dust, earth and stains that remained for the whole 3 night stay. It is strange as the rooms are really well cleaned (maybe it's a different team? maybe someone forgot that the corridors are also to be cleaned?). - The reception. It is always busy and sometimes feels chaotic at the proper hotel entrance. I also felt that some guest were treated differently and with more care. I got no welcome drink or even the suggestion to leave the bags. That's ok for me but then I realized the guest next to me was immediately offered all of this. I mean.. consistency is important at this level. - Hidden fees. Ok maybe it was a misunderstanding but when we arrived we were told that the hotel had valet parking only. But nobody told us the extortion each night of it. At the chekout there it was though. Also in the breakfast there was no specific tag with the champagne price but after I filled a glass with it a waiter quickly send me the bill to sign. I mean it is very bad to mix not included stuff in the buffet. Also every egg besides the scramble had a price tag. I mean for almost 700 euros a night is it reasonable to charge for a egg toast?. - The room curtains. Beautifull but totally off for iceland summer status (2-3hours of darkness). Light comes in in every curtain fold so it is impossible to cover it. Every night I woke up several times due to too much outdoor light in the rooms. This should be quickly addressed. It honestly really bothered me. - The spa only opens at 12h00 meaning you cannot use it

位置特別好，就在市政大廳旁邊。事實上，機場大巴的一號停車點就在市政大廳，走路三分鐘。旁邊有飯店，超市，非常方便。出門正對面一直走就能到著名的哈爾格林姆斯教堂，左邊是碼頭，可以坐在那裡等極光。房間不小，早餐非常豐盛。認真吃一頓能頂一天。前台也特別熱情，問點兒事情講得特別詳細。

酒店很乾淨,總體不錯。免費早餐非常好,有各種各樣的食物(麪包、酸奶+配料,自己做華夫餅、豆類、雞蛋、咖啡和茶);2樓還有一個公共冰箱。然而,關於這家酒店是自助服務的一些非常重要的事情:1.您應該在到達前幾個小時收到進入酒店的入口代碼24-48。我們不知道這一點,因爲我們是通過信用卡獎勵計劃預訂的。我們通過停車結構到達酒店,遇到了一個鑰匙墊和一個牌子,上面寫着所有客人都應該在他們的電子郵件中有一個代碼。我們給酒店打了兩個電話,聯繫不到任何人-所以我們只是不停地打電話,坐在大樓門外30-45分鐘。最後有些客人離開了,把門打開了,所以我們才能夠在大廳裏。大約下午6點左右,酒吧開門時,我們終於找到了幫助我們的員工。我們的信用卡公司終於與某人聯繫,我們收到了帶有代碼的電子郵件。因此,前幾天如果你在24小時內沒有收到過密碼,請確保你能夠聯繫到酒店,這樣你就有時間與酒店聯繫,因爲他們似乎沒有一直接電話(電子郵件可能更有效)。停車結構很難停車-它是地下結構,所以只要準備好在稍微緊張的空間停車。但是,停車結構直接通向酒店,非常好!由於它是自助酒店,我們打開和關閉我們的門(我們無法鎖定)。我們能夠向酒吧求助的人求助;但他只能做臨時的修補;我覺得在一個非自助服務的酒店裏,我們可能能夠得到一個有適當功能的門的不同房間。我們只需用大量的力氣,發出很大的噪音就能把門關上,這不是最大的交易,而只是一個小紙條而已。這只是一個原因,這個地方不在雷克雅未克市中心(你必須開車或乘公共汽車去市中心)。這個地方比較住宅,有雜貨店(我們去的)等。這次旅行早些時候,我們住在市中心的一家酒店;這是雷克雅未克的一個非常不同的地點。僅供參考,雷克雅未克是巨大的!總體不錯,乾淨的酒店-但是自助方面確實有其利弊(你只是沒有24/7的支持,你可能在另一個酒店有小事情出錯等)。

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

雖然這當然不是5星級的住宿,但巴士旅館是我和我的朋友在雷克逗留期間住宿的方便地方。大多數巴士旅遊和體驗都非常有幫助,這使得從牀上滾下來並開始一天的工作變得非常容易。去雷克市中心有點遠足,但有很多電動滑板車,不到10分鐘就能到達那裏。那裏的快樂時光很好,他們有體面的社交住宿。然而,看到更多的社交活動會更好。淋浴有點髒,雖然仍然可以忍受,但我不會說它們是我住宿的亮點。總的來說,如果你正在尋找可靠和負擔得起的旅館,我會推薦它。