凱藝套房酒店(Quality Inn Richburg)

1st room had a very bad smell. Desk clerk was very nice and offered another room immediately, that one had no particular smell. However, it’s obvious that the cleaning is poorly done or not at all, bathroom sink and shower are terrible, we didn’t even dare sit on the sofa with the stains!!! Loud noises coming from somewhere inside the building until late at night and beginning early morning.

Even if it is a pet friendly hotel, very establishments should have hypoallergenic rooms available

Shower wasn’t clean, used bar of soap in it. Under toilet seat and rim of bowl had pooped splashed on it(a lot).

For the price this hotel is fine. The bed was comfortable enough and the important thing is that everything was clean. There was coffee, there were toiletries in the bathroom, everything worked well. It was a good place to spend the night on our way to Florida from up north.

The staff was great very helpful. The check inns we made easy. Several other places I have set up my crews in they would make things difficult because I was not no physically on site with them. This staff worked with me to make our stay great. We stayed for like 9 nights with two rooms no issues.

The hotel was typical looking from the outside but inside was very nice looking. The hall had that hotel old smoky smell but inside the room was a very nice surprise. Renovated and nice and clean. The room rugs were replaced with a synthetic wood floor. The bathroom was all new and very nice. The beds were hard as wood though and a bit high and hard to get into for me. I’m old and 5’5” and shrinking. But okay once in there. There was just not a comfortable place to sit. Just some dining chairs round a small table. The breakfast was very complete and good. I wished when we got there in the evening that there was hot water for tea or coffee but it was not available. There was a coffee machine in the room and a fridge and microwave though but we ended up going across the street to an omelette restaurant…really a diner with an extensive menu. It was a little hairy getting there we drove across 4 lanes of traffic with u turns etc but we lived through it! The staff was great at the hotel. The hotel was a nice surprise.

AC was a little noisy. Clock radio in the room did not work, so could not use it to set an alarm. No USB ports to charge a phone unless you bring your own AC/USB port. Room was very clean. Bed was very comfortable and I slept well, which is unusual for me in any hotel. Overall not bad for the price. I'd stay there again.

We never stayed at the hotel. We were trying to get back to Florida before the hurricane hit Florida. We did stop at the hotel and explained our situation. We asked if we could use the bathroom and if we could watch the weather station on their tv to determine if we should continue on or stay there for the night. We decided to continue on. Very nice hotel and the personnel were great and wished us a safe journey home. Would recommend the hotel

The only positive was the location was decent. The entire hotel smelled like cigarette smoke. The staff was awful, always smoking and hard to find. The room was uncomfortable and always warm. The room key always needed to be reset. I wouldn’t stay again