Hotel needs to provide more soap. We only had one small bar of soap in our room for a family of 4. We had to ask for more soap and body wash.
Restaurant only had one person working; which was the bar tender. He did a good job.
Charged $20 for a meal that had very small portions.
I couldn’t receive a receipt at checkout because I booked with *******; I have never heard such a thing and I book online all the time.
Nice ideas poor execution.
Called our room 15 minutes before 12 to ask us to leave; when checkout is at 12.
Tacky!
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Christina
2024年3月11日
Amazing stay, no complaints! Friendly staff, huge gorgeous room and everything was very clean. Comfy beds, minimal noise until late morning, very close to many spots downtown. Highly recommend!
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Christina
2024年3月3日
We had a toilet
not functioning properly and after many asks to get it fixed it wasn't ever fixed completely.
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Verified traveler
2024年2月28日
The service was somewhat mediocre. When I arrived, no valet came out to retrieve my vehicle, nor was there any assistance with my luggage.
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Jane Elyce
2024年2月29日
Very friendly staff and quick Che k in. I’ve stayed here multiple times and it’s always very nice.
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Kay
2024年2月22日
I liked the international atmosphere of the staff. Very friendly and helpful employees. The suite I stayed in was immaculate, rooms were very large and quite nice.
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Francesco
2024年2月19日
Great hotel with great vibe. I would recommend to all looking to stay in Richmond, VA. Staff was courteous and friendly.
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Verified traveler
2024年2月16日
Quality, spacious room, great location in downtown Richmond, super helpful staff. This was my first time staying at the Commonwealth. From now on I will stay nowhere else.
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Denise
2024年2月6日
The room was great! We had living, kitchen and separate bedroom. The room was clean and had many amenties. Will definitely stay again next time we are in Richmond. Friendly staff. Highly recommend.