Our overall experience at this hotel is good. As others have suggested, its mostly Spanish guests, which is to be expected as the resort is in Spain, for me this isn't a problem however the entertainment is heavily geared towards the Spanish guests, even the kids club isn't very welcoming to English children as all the dialogue is in Spanish. The food at this hotel is fine, there is a good selection of meat and fish at lunch and evening meal and there's always a great salad bar, pasta, selection of potatoes and vegetables. It may not be piping hot all the time but it's generally well cooked and tasty. At breakfast there is a good hot choice including bacon, sausage, various eggs, beans etc as well as croissant, cold meats, cheese, bread, fruit etc. The breakfast cereals are quite poor. Only a few days there are cornflakes on offer, they are not the best quality but ok. The other cereals were not good, the rice crispies were like rock hard pebbles, the cereals need to be improved, quite a basic thing that was poor. The evening meal doesn't start until around 8pm which is quite late for guests with young children. However at this time there are plenty of tables but if you leave it until later you can be faced with a long queue to get a table. This wasn't much of an issue for us as we ate early but the restaurant gets extremely busy and overcrowded so later on its not a great atmosphere. There is a strange token system for drinks during the day, you are given tokens at check in to exchange for plastic glasses, each time you want a drink you have to go to the bar with your tokens or return your glasses for a drink. It seems that this is to cut down on waste or maybe staff as there is no need for staff to collect glasses. The only problem is that at times the queue to get drinks is long. You can also get basic snacks at the main pool bar such as crisps, popcorn and sweets. The snack meals are at the other pool area where there are burgers, chips, hot dogs, cold meat and cheese and some fruit. The pool areas are great for all ages, the kids pool with slides is good for the little ones and both of the big pools are nice. In August the pools were lovely and warm, all good here. I can't say anything about the standard rooms as we had a junior suite which was an excellent size. The main bedroom had two single beds together that created a huge bed, there's is a TV in the main bedroom and small wardrobe, but not many coat hangers. There is a second bedroom in a the junior suite with a double bed and small wardrobe but no TV, we also had a cot in there and it was still spacious. There is more wardrobe space near the entrance to the room with a safe, the safe costs €4 per day which I think is a bit excessise in terms of cost, other 4 star hotels provide this free of charge. There is a good size living space with sofa and bigger TV and a kitchen area with microwave, fridge freezer and kettle, we had to request the kettle. There's no crockery or c
79 評價