聖路易斯LaChance Vineyards附近酒店

It should be unnecessary to praise what used to be normal expectations, but yet here we are. This hotel did not disappoint in any single way. Clean, freshly updated (or relatively new, I can't tell which). Staff is friendly. Rooms are spacious, well appointed, comfortable. The location is safe - isolated from really anything close by other than the clinic in the adjacent parking lot. Wish all hotels could be this on point and consistent with brand.

位置很好，距离圣路易斯市中心 20 分钟路程。大堂很漂亮而且很干净。游泳池很好，但我会远离热水浴缸，因为它似乎有一层死皮漂浮在它的顶部。房间本身非常好，非常干净，非常适合家庭或独自离开房间。房间看起来和照片中的一模一样。

If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.

Let's start with the good. The rooms are amazingly comfortable. Mind you, it helps that I reserved a Stadium View king and was upgrade to an Executive Studio Suite. Extremely comfortable, very clean, and wonderfully furnished. It is exactly what I would expect from this level of hotel. It is also perfectly located if you're attending a Cardinals game at Busch Stadium. You walk out the front door, walk across Clark Ave which is shut down for games, and you are at the stadium. It is the reason I choose this hotel as I was attending a game. It is also basically in Ballpark Village. And now, the frustrating parts. Parking is horrible. First off, there is nothing on the website that I can find that tells you where to self-park or off what street to enter. I had the misfortune of trying to figure it out in between a double-header, where streets are blocked off and crazy people are running amuck in cars as well as running across the streets. I finally called the hotel and a kind gentleman talked me down to where I needed to be. By the way, the second level elevator, the only elevator that takes you near (not to) the hotel, the down button to call the elevator doesn't function. You have to hit the up button to have the elevator to arrive, then go up so you can do down to ground level. The elevator dumps you outside and you then walk past valet parking to get to the front door. Check in starts at 4:00pm and I arrive at 4:10pm. There is only one person at the desk, and she is dealing with a difficult customer. She was actually providing great customer service, but it was taking a lot of time and the line behind me was building. During this time, multiple employees walked by and behind the desk but offered no help or even made eye contact. Finally, after about 15 minutes, someone showed up to help. One thing to note, to use the elevator to go to your floor (mine was the 8th floor) you have to scan your room key card for it to allow you to push the floor button. That was not mentioned to me when I checked in and I could not figure out why I could not get to the 8th floor until a nice couple told me. Funny thing is, about 20 minutes later I got to tell another couple the same thing as no one told them either. You would think that should be automatic when checking someone in. Finally, the next morning I wanted to leave early, by 7 at the latest, so decided to do room service. They claim 24-hour room service available. However, you cannot order breakfast to be delivered to your room until 7 at the earliest. Prior to that, you can only order ”late Night Snacks”, which consists of things like Doritos. I just gave up, checked out, and had breakfast elsewhere on the road. There were other things as well. Overall, not a horrible experience. Just too many frustrating points which should not be the case for the cost of a night stays

Location in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!

This hotel is located inside of on older building. It appears that they tried to keep the exterior facade of the building and build a hotel inside of it. The elevators are a little rickety and don't always give you a warm fuzzy feeling. Our room overlooked a garbage filled alley way. There was NO place to park. I was told upon checking in that the valet lot was full so I have to find a place to park on the street. I am surprised that all of my tires and glass on the car were still there the next morning. When we got up for breakfast there weren't any small cups to use to get the right amount of batter in the waffle maker so people were using paper coffee cups and overflowing the waffle makers. The juice machine had 2 of the 4 types of juices out of order. The other types you had to press the button to dispense so hard it almost tilted the machine backwards. And after all that the juice would come out just a little, stop, then a little more, stop, a little more etc so it took a long time to fill up your glass. The packets of syrup for waffles were EXTREMELY hard to open to the point you almost needed to use some scissors. I definitely will not stay at this property again. If I could give it zero stars I would.

這是我第一次入住聖路易斯,我對位置不熟悉,這個位置很容易步行到市中心的所有位置,很多餐館也在酒店附近,而且Gateway Arch也是很容易步行的。我的觀點是中央圖書館。我的房間舒適乾淨。工作人員都樂於助人,友好。早上的早餐對我來說足夠了。有一些建築正在進行中。看起來他們還在更新地板。我在那裏的時候,三部電梯中只有兩部在工作。

總體來說,在最後一家酒店是一次美妙的體驗。 缺點:員工的友善/幫助不一致。像現在很多地方一樣,他們似乎人手不足,一些員工處理這些負載的能力比其他人要好。我們經歷了一個僕人的暴發,但注意到大多數都試圖對他們所擁有的儘可能多地提供幫助。在辦理入住手續時也只有少數的房間準備好,但他們同時允許我們使用他們的游泳池。 優點:很棒的游泳池-風景很棒。我們的房間???令人震驚!我們感覺被寵壞了,睡得像嬰兒一樣。真正美麗的裝修,偉大的手工藝和有趣的個性。即使在小鎮上喧鬧的夜生活區域,酒店也感到安全。 小貼士:價格昂貴,但要付錢給貼身服務。他們服務很及時,附近有大門的停車場沒有進出特權,你一夜之間就會想把車停在街上。

I stayed here for a couple of nights and thoroughly enjoyed both the hotel and the city. The food was fantastic, and the service exceeded my expectations. I also took a helicopter ride around the area, which was an unforgettable experience! The front desk team was exceptional—quick and efficient. A huge shoutout to Moe and Phil, who went above and beyond by recommending some great spots to visit and eat. I arrived by Uber this time, but next time I’ll definitely take advantage of their valet service. Highly recommended!