聖路易斯Tower Grove Park附近酒店

工作人員和房間都很棒!我們只住了一晚,沒有利用客房服務,所以不能和那些人說話。如果你在森林公園附近尋找某個地方,我無法推薦這個足夠。

We have been staying at this location for 5 plus years and have not had any issues until this time. First we called ahead to make sure we could get a balcony room. The rep stated she put it on our reservation and there would be no issue. Get there to check in the balcony request was no where on the reservation. They scrambled to try to find us a room. We had reserved the room for four days and on the last day we get a call and have to leave due to a family emergency. Go down and check out at 8am before we leave and hotel worker stated just to call ******* to get the refund for the 1 night. Call ******* later on and they call the hotel to get approval and they deny it. They also tried to charge us for 4 days of parking. There are alot of nicer newer hotels in the area we will stay at in the future.

Location in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!

If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.

This hotel is located inside of on older building. It appears that they tried to keep the exterior facade of the building and build a hotel inside of it. The elevators are a little rickety and don't always give you a warm fuzzy feeling. Our room overlooked a garbage filled alley way. There was NO place to park. I was told upon checking in that the valet lot was full so I have to find a place to park on the street. I am surprised that all of my tires and glass on the car were still there the next morning. When we got up for breakfast there weren't any small cups to use to get the right amount of batter in the waffle maker so people were using paper coffee cups and overflowing the waffle makers. The juice machine had 2 of the 4 types of juices out of order. The other types you had to press the button to dispense so hard it almost tilted the machine backwards. And after all that the juice would come out just a little, stop, then a little more, stop, a little more etc so it took a long time to fill up your glass. The packets of syrup for waffles were EXTREMELY hard to open to the point you almost needed to use some scissors. I definitely will not stay at this property again. If I could give it zero stars I would.

使用信用卡向您收取雙倍的費用，並且不要立即釋放您的資金。客戶服務差。房間裏沒有冰箱或微波爐。沒有社會距離的酒店。他們唯一擁有的就是美味的食物。

I stayed here for a couple of nights and thoroughly enjoyed both the hotel and the city. The food was fantastic, and the service exceeded my expectations. I also took a helicopter ride around the area, which was an unforgettable experience! The front desk team was exceptional—quick and efficient. A huge shoutout to Moe and Phil, who went above and beyond by recommending some great spots to visit and eat. I arrived by Uber this time, but next time I’ll definitely take advantage of their valet service. Highly recommended!

我和我的十幾歲的兒子住了兩晚。比我們想象的要好。房間很大。我們有一個帶冰箱的溼酒吧,一張沙發和兩張大牀,還有漂亮的大浴室。這是標準間。絕對值這個便宜的價格!他們給了我們15層的房間,可以看到周圍建築的屋頂景觀。絕對要求高樓層的房間,低樓層的房間直接對着附近建築的窗戶。唯一不爽的是停車情況。停車位不在現場。值得我們爲代客服務付費,因爲它不是一個很好的社區,但如果你試圖在那個部門省錢,你會在繁忙的街道上行李。工作人員很友好,樂於助人。我們真的很喜歡這家酒店。P.S. 不要期望在這裏吃飯;由於大流行,他們的菜單嚴重受限。

這是我有史以來最差的酒店體驗,沒有廣告宣傳的早餐,沒有廣告宣傳的餐廳;酒吧裏有打印的菜單,但沒有上菜。我入住的原因之一是早餐作爲IHG獎勵津貼的一部分。由於缺乏早餐,我得到了承諾的積分,但沒有給予任何。看過去的評論,早餐儘管有廣告,但已經走了很長時間。此外,停車庫指令電子郵件給出了錯誤的停車庫,這讓我花了錢退出停車在正確的停車場。進入正確的停車庫令人困惑。甚至沒有給出地址,只是轉動指示,訪問是通過銀行大堂。沒有升級或 perk 給鑽石會員。事實上,這是如此公然的無視,我不知道爲什麼有人會在 IHG 花大量的忠誠。我不允許延遲退房,即使30分鐘。當我告訴他們我可能會遲到時,我從來沒有如此缺乏住宿。其實晚上工作人員告訴我“12點退房就好了,但跟早上工作人員確認”早上工作人員不允許11點過去一分鐘,前台有一個人在工作,導致辦公桌排長隊。我沒有爲他們在停車庫上的錯誤說明提供任何解決方案或退款。房間裏的電話不起作用。總的來說,本應是放鬆的住宿最終導致了混亂。我應該在預訂前閱讀更多的評論。我仍然沒有得到任何承諾的積分,因爲缺乏早餐,但我已經完成了這個噩夢酒店。

我們去的那天下了雨，雨停了在拱門附近出現了彩虹，在酒店房間就可以看的到，住宿環境不錯服務也特別好，方圓200米以內就有餐館，超市，藥店，側門出來就是拱門和老法院，走路十分鐘就可以乘地鐵，是地鐵哦，別跟着谷歌地圖在路上走丟了～強烈推薦主路那兒的壽司愛，有20刀的自助，非常划算好吃，對了，請自備拖鞋和牙刷牙膏哦，國外酒店很多不提供～