加的夫荷蘭屋美居水療酒店(Mercure Cardiff Holland House Hotel & Spa)

I wanted to provide some feedback on my recent stay. The room was very hot, and since the air conditioning wasn't working, we were given a fan instead. Additionally, we were not informed about the extra £10 charge per person for a 'spa day' to use the pool, which was confusing as I only wanted a quick swim. It was very disappointing that hotel guests were not allowed even a brief 10-minute pool time. Lastly, the reception desk was quite small, and with three staff members talking over each other, the experience felt chaotic. Thank you for your attention to these matters.

Base at cardiff but friends visit me for their holiday. Everything is great, easy to go to the city centre. Staff are nice even after midnight. Can't imagine that I will leave cardiff later ...

We had an amazing experience here. We got our rooms upgraded for free and the room was too good with the view. Loved spending time at the pool and sauna. Surely recommended

Great location, great hotel but a few issues with housekeeping and some misinformation. Such a shame as otherwise our stay would have been 5 stars!

Nice hotel, really good spa treatments. Would have given 5 happy faces for everything, but the restaurant food and service wasn't great. But overall would recommend.