Very good hotel. I'm stay here for many times. The house keeping is professional And The guy always friendly. Irshad reshma both very kindly friendly. Cleaning always very good and veiw is good. Breakfast also very good.
翻譯
Linette
入住日期 มิ.ย. 2023
其他
4.0/5
很好
發佈於 12 มิ.ย. 2023
Lets start with the good, overall the staff was amazing, helpful and kind. The pool & common areas were absolutely beautiful and well maintained. The food was tasty and there were great selections. I liked that there was security around the areas.
The not so great- When I arrived the front desk continued to ask for my Kuwaiti ID although I am clearly not from there. When assigned my room it took me forever to find the building, It would be helpful if the buildings were labeled. Neither the security guard nor the people at the SPALOON could direct me in the right direction which I thought was weird. Although my room was overall lovely, the bathroom was not at all up to what you expect from "The Palms" the ceiling did not meet the walls and there was pieces peeling and falling, there was mold at the base of the shower and the tiles were dirty.
The sensor on my television was broken and hanging off the front of the screen making it very difficult to work the remote and see the TV.
Lastly, I had an appointment for a massage, when I arrived I added a body scrub. each session is supposed to be 60 min but I found my self "complete" and walking out of the spa after only 90 min. so the services were nowhere near 60 min each. Even with the discount I have gotten better and more service for better prices in the city.
Overall the hotel is good and there were certain 4-star aspects but in my opinion not worth the over 200$ price tag.
翻譯
Verified traveler
入住日期 ก.ย. 2023
其他
5.0/5
傑出
發佈於 24 ก.ย. 2023
فندق قديم لاكن جيد
翻譯
訪客
入住日期 ก.พ. 2024
夫妻/情侶
0則評價
1.0/5
發佈於 11 ก.พ. 2024
There was so much noise coming from a family crowded in a room next door. We wanted to go scuba diving, but the hotel initially said it was not possible until we escalated it to the hard-to-reach activities director, who found out it was because the dive centre just ran our if gas money. The we returned a pair of goggles purchased with a debit card from the dive centre, as they didn’t take cash, but the money was never returned to the bank account. We’ve been trying over 6 months to get the money from them and they have just ignored us and led us in circles.
翻譯
訪客
入住日期 ม.ค. 2024
其他
0則評價
5.0/5
傑出
發佈於 16 ม.ค. 2024
Lovely property,Service team is very kind. Excellent food, lovely view from their Roof top restaurant.Highly recommended for short family trip,Thay have very good selections of Food variety to choose from.
翻譯
訪客
入住日期 พ.ย. 2023
其他
0則評價
5.0/5
傑出
發佈於 21 พ.ย. 2023
I like the kindness of the housekeeping and the reception staff. They are always willing and welcoming to help the guests and be there to serve them. The food is nice and the hotel is so clean and neat. Reshma and Tayeb are amazing staff in The Palm Hotel & Spa
翻譯
訪客
入住日期 พ.ย. 2023
商務旅客
0則評價
5.0/5
傑出
發佈於 16 พ.ย. 2023
Very nice place and amazing staff, Tayeb and Rechma are very kind and helpful persons Restaurant is very good breakfast and dinner time Beach and pool are amazing They have very nice gym and squash courts Location is perfect and very close to city center
翻譯
訪客
入住日期 พ.ย. 2023
其他
0則評價
4.0/5
很好
發佈於 14 พ.ย. 2023
A well organised environment with a super class of hospitality. A great job to Samuel and Macro I enjoyed my stay with a timely response from the front desk A well located with a well classic views
翻譯
訪客
入住日期 พ.ย. 2023
其他
0則評價
5.0/5
傑出
發佈於 12 พ.ย. 2023
Excellent service all round. From the comfortable bed and amazing room service to the diverse breakfast on the rooftop. The gym and pool are very nice r. Super friendly staff, in particular Reshma and Tayeb.
翻譯
訪客
入住日期 พ.ย. 2023
其他
0則評價
4.0/5
很好
發佈於 12 พ.ย. 2023
I'm grateful to the room service, especially Reshma and Tayeb, for their exceptional efforts in ensuring my room 513 stays impeccably clean and comfortable. Many thanks to the Palm Beach hotel staff for the great efforts they do.
翻譯
訪客
入住日期 พ.ย. 2023
其他
0則評價
5.0/5
傑出
發佈於 9 พ.ย. 2023
Evening is fine.Nice housekeeping and service. Breakfast was scrumptious and the sea view was beautiful. Reshma Samuel Toyeb did amazing job. my.room was. clean on time smell good location fantastic staff gym was great