哥斯達黎加格蘭希爾頓格芮精選酒店(Gran Hotel Costa Rica, Curio Collection by Hilton)

I honestly wish I can give this horrible hotel less than 1* because I’ve never stayed at a hotel with worst customer service than this disgusting hotel. I paid around $550 for 3 night and even toothbrush and toothpaste weren’t provided when I asked for it. I was told that they didn’t have it. No slipper or bathroom were in the room. The light switches were awkward and hard to figure out. The safe wasn’t working and when I called the reception, whoever answered the phone hung up the phone on me. They made me feel bad arguing with them on another occasion when they wanted to charge me for a having a visitor in my room. They copied the visitor ID and had the visitor sign a couple of form. A disgusting person name Jorge at the reception desk was the meanest I’ve ever seen at any hotel and I’ve been to hundreds of them. After arguing with him in front of the guest that the guest is not there to spend the night, he embarrassed me and said that “you will be charged next time if you have another visitor”. The breakfast was that of 1* star hotel. It was awful and even things as simple and basic as cheese didn’t have it. This hotel didn’t make me feel appreciated or welcomed. I felt under constant surveillance and that’s not right. Look at they supply in the bathroom for over $175 a night! Never seen anything like that anywhere else. I highly DO NOT recommend it.

Perfect stay location wise for short days, safe area and walking distance to all major museums or barrio escalante are. Rooms are modern designed and comfortable.

Se trata de um hotel histórico mas todo reformado por dentro, sendo extremamente confortável e moderno ao mesmo tempo que conserva um estilo clássico. A localização é a melhor possível, exatamente na frente do teatro e de uma praça movimentada com inúmeros restaurantes, supermercados, farmácias e comércio popular. Apesar de não ser considerado um hotel barato, por toda a estrutura e localização que oferece, acaba valendo cada centavo.

Do you want to be in the middle of historic San Jose? Then you must avail yourself of the luxury and historic ambience of the Gran Hotel. The staff from the gentlemen meeting your car and always being available for information, to the housekeeping that cares for your room with such attention to detail, to the Restaurant hosts in the Sky Lobby, you will find yourself well cared for, comfortable and feeling as though you are their only concern. I can't think of a better choice for being right by the National Theater, museums,

Great location, center of the city. Everything is within walking distance. interior and rooms are perfect size. Staff is pleasant and helpful. Would recommend it. Cons are: Breakfast is too expensive and tasteless. Also, it says it is a Hilton, but Hilton does not give points for your stay at there (?!).

WiFi provided was incredibly slow, (no more than 4 Mbps on a good day). Everything was good aside from that, but upon checkout and waiting for our Uber, an attendant attempted to scare us into getting a Taxi rather than an Uber since they are technically illegal in Costa Rica. I explained that the issue is that I tried to schedule a taxi to the airport but no one would let me reserve, even though I was able to do so from the airport to the hotel earlier that week. We were running late, so I just scheduled an Uber. This attendant was very persistent and scared my partner until we arrived at the airport. I think the behaviour of the attendant was extremely unprofessional and soured the stay at the hotel.

Great property, in a very central walkable location. The room was very comfortable and the hotel is very nice. The staff was very friendly, and the breakfast was really good. It worked well for my family. My only caution is the shower is frosted glass, NO privacy, same with the door to the toilet. It worked ok for my family but if you are traveling with someone you are not very close with I would look for another option.

We Loved the staff. Extremely kind and always willing to help. Also excellent English skills which was comforting for one who knows almost no Spanish. We did not like so many mirrored walls with glass walled shower and toilets or the constant drone of the air system.