聖克魯斯-德特內里費沙灘酒店

不幸的是，我們在酒店內有一個房間，衹有一個窗戶通向通風井。導致從頂部屋頂酒吧通過這個煙囪發出永久性噪音，即使我們已經在下麪兩層樓。衹能在凌晨 2 點之後睡覺。我們通知了接待處，但沒有採取任何行動。早餐不錯，但酒店首先要保證睡個好覺。

聖克魯斯市中心沒有那麼大的酒店,非常靠近非洲努埃斯特拉森諾拉市場。房間相當小,內置衣櫃,電視,豪華殖民風格的牀和帶淋浴和坐浴盆的浴室。沒有冰箱。有一個小陽台,只給站立的空間,但提供相當不錯的城市景色。房間缺少電插座。我不得不拔掉牀邊的燈,免費拿一個手機充電。有房間,有窗戶到街道,比較繁忙和吵鬧,但我沒有問題,因爲我睡了耳塞。酒店另一邊監督院子,應該保持冷靜。有24小時接待,所以遲到是可能的。白天工作人員英語說得很好,而夜班讓我練習基本的西班牙語。酒店有免費WiFi,但只在二樓,那裏是公共區域,有沙發,桌子和椅子。700米到聖克魯斯主巴士站。550米到Mercadona,在200m.Lidl和1.1公里內有Nuestra Senora de Africa市場的SuperDino,在Santa Cruz只有1個海灘Playa*****在距離酒店後面的lido Parque Marítimo César Manrique公里。但是由於水質不好,現在允許游泳。所以選擇是5歐元入口的lido,或乘坐910巴士或開車到Playa de Las Teresitas美麗的海灘。乘坐巴士約40分鐘即可到達特內里費島的歷史首府拉拉古納。

我必須承認,當我到達聖克魯斯時,我認爲預訂這個假期時犯了一個可怕的錯誤。城市本身在郊區是非常工業的,不是一個傳統的度假勝地類型目的地。第二天在探索這座城市之後,我感到放心了,在酒店步行距離內,城市裏有一些可愛的酒吧餐館和開放空間。這是一個完全的西班牙度假勝地,沒有很多孩子可以做的事情,大多數人不會說英語。餐廳主要是 Tapas ,通常在午夜左右關門。根本沒有旅遊類型的商店。我和家人一起旅行,兩個12歲和14歲的孩子。我們玩得很開心,但有時很棘手,因爲你必須努力。話雖如此,這是一個很好的假期,這座城市有很棒的商店,戶外的麗都非常值得一遊。海灘也很可愛,但附近又沒有商店。甚至沒有地方可以買到浮標或海灘用品。這家酒店在服務、設施和位置上都是一流的。我和我的妻子會回來,但要短一點時間,如果我能改變我們的住宿,我們就應該租一輛車。去南方旅遊。

對於想要捕捉聖克魯斯-德特內里費城市風采的旅客來説，瞬間喜悦民宿是一個理想的選擇。在該地區觀光很容易，Fuenta de las Ranas、Palacio de Capitania General de Canarias和Rambla de Santa Cruz都在酒店附近。從酒店出發可方便前往市內的眾多著名景點，包括Village of Abades、Centro Historico de San Cristobal de la Laguna和Iglesia de San Eugenio。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備和衣櫃/衣櫥，滿足您入住需求的同時又能增添家的温馨感。酒店提供的體育和休閑設施，旨在為旅客營造多姿多彩的住宿體驗。多國語言工作人員的服務，將為您消除在異國的語言障礙。

We had high hopes for our stay at the Silken Atlantida Santa Cruz based on the reviews however we was left very disappointed. The pro’s is that the hotel is in a good location, a quick 5 minute walk from the bus station and there is good shopping around and nice eateries. The bed was comfortable. Breakfast was really good with a great buffet selection. The con’s - overall this hotel is poor value for money the rooms are average size for a city centre, we paid extra for the ‘executive’ lounge. We have been lucky enough to have experienced executive lounges in many hotels around the world and this executive lounge is the worst! It’s just on tap coffee ( you have to take your own cups that are supplied in your room) with fruit ( well just apples) and ‘pastries’ (pre packaged tiny single muffins and single pre packed biscuits ) there isn’t even any fresh milk. In a usual executive lounge you are proved with unlimited snacks and soft drinks through out the day with unlimited canapés and alcoholic drinks early evening for an allotted time slot. You really need to rename what you are offering as it is definitely not an executive lounge. The air conditioning in the room was non existent, the room was uncomfortably warm despite having the air conditioner on ‘full’, the lobby areas around the hotel was colder than our room. The room really lacked any little extras, there wasn’t even any glasses in the room just paper cups never mind any complimentary water, tissues, or extra pillows again in the booking we was told we had a pillow menu?!?! In the bathroom there was no light over the shower and the wall made it difficult to get in and out of the shower. The shower gel was to the end of the bath away from the taps I assume to make it easier for house keeping to refill but there was no non slip *****s so anyone with a disability or who is unstable on their feet could be liable to slip. Seriously I’d give this hotel 3 stars at best mainly for the location but it certainly isn’t a 4 start and in my opinion it really wasn’t worth the €113 we paid.

We stayed for 3 nights in a junior suite overlooking the pool. The room was spacious and comfortable and had a fridge with drinks, nespresso machine and both a bath and shower. Very comfortable, quiet and dark for sleeping. Air conditioning worked well but we chose to leave the windows open on to the balcony instead for fresh air, and the road outside wasn’t too noisy. The road is the Ramblas itself, very busy at peak hour but ok at night. In the morning you can hear school children. Breakfast offered a huge choice of fresh foods, hot and cold, wide variety of fruit, really nothing missing. We had dinner here but it wasn’t that wonderful. The welcome at reception was excellent and the man explained how we could find parking nearby. We parked at Iberostar hotel and paid for it, but we figured it was easier than combing the streets for a free place, and at least we were only paying while our car was parked. About 12€ for 24 hours.

We were warmly welcomed on check in. This is a modern chic hotel. The decor and furniture is very nice. The bedroom was very spacious and bright and the bathroom was very modern with a very powerful rain shower! Comfortable beds and good soundproofing. There is a cosy tapas bar on the ground floor and a lively open air roof bar. Very impressed with this hotel and excellent value for money! Highly recommended!

This is a lovely hotel on the edge of the city centre. We had a first floor room overlooking the park with a small ‘Juliet’ balcony so had a lovely view. Definitely a good choice as many rooms overlook the streets. The room was spacious and modern with a massive bed, which was extremely comfortable. Modern bathroom with rainforest type shower. There was a small fridge in the room which was useful to keep water ( and a couple of beers!) cool. Breakfast was buffet style and there was a good selection of fruit, cereals and hot and cold buffet. We ate out for other meals so can’t comment on lunch or dinner. The staff were very friendly and helpful. There’s a good selection of restaurants within a few minutes walk and more in the centre about 10 minutes walk away. The port is about 15 minutes walk. There’s also a handy supermarket around the corner and a pharmacy next door. The only down side for us was we had great difficulty getting a WiFi signal in our room. No problem with WiFi in the public rooms but it would have been useful to be able to get a good signal in our room. Having said that, we wouldn’t hesitate to book there again.

上週我在阿多尼斯廣場度過了一晚,然後登上了遊輪,目前在遊輪結束時在酒店住了一晚,然後明天飛回家。上週在一個安靜,乾淨的房間(407號)中度過了愉快的時光,牀很舒服,浴室很好/現代。今天令人悲哀的是,這是一次不同的體驗。我被告知我的房間將在下午2點準備好;時間來了,房間還沒有準備好,所以接待員非常樂於助人說她會給我一個不同的房間(614)。同樣配備到我上週的房間不幸的是,這有一個連接門到相鄰的房間,噪音是可怕的!我可以聽到隔壁說話的每一個字,就像人們在我的房間裏一樣大聲。還有,儘管在六樓,外面街道噪音很大,連通門的房間只適合家庭,不適合不想聽隔壁客人說什麼的人。遺憾的是,我不會再入住酒店,這是一個恥辱,因爲工作人員非常愉快,酒店地理位置優越,適合郵輪港口。

NH特內里費島在客戶服務方面遠遠超出了我的期望。熱情好客超越了我以前經歷過的任何事情。我失去了手提行李箱,Juan P確保幫助我每一步。他真正的關心和專業精神是顯而易見的。他堅持不懈地打電話給航空公司,在網上提出我需要提交索賠,並幫助我缺乏西班牙語流利。我很少發表評論,但Juan P.工作如此有效和高效,促使我鼓勵其他人在這家酒店住Juan P。在大多數酒店 - 設施和位置都相似,NH Tenerife 的一個突出因素是 Juan P 的客戶服務。他致力於確保無縫無壓力的體驗給我留下了持久的印象。我高度讚揚胡安的驚人努力和酒店培養以客人爲中心的服務文化。