聖羅莎Safari West Tour附近酒店

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.

This place has been renovated and it's super cute: polished concrete floors with Persian rugs, a comfortable chair, a Redwood burl headboard on the bed. But maybe more attention was paid to form than function. I had four lamps in my room and had to go down and ask someone to hep me with the three of them that didn't work. There was another lady in the lobby at the same time saying they were out of toilet paper which seems pretty basic. Worst, though, was the neighbor noise. The guy in the next room coughed and I thought he was in bed with me. All night there was the talking, the TV, the fans whirring. I had a lot of trouble sleeping. I got the room through Hotwire where I usually get some Hilton or something, something boring and predictable but quiet. This was not boring but it was also not restful. Oh final note to management: consider putting a rubber mat in that shower before someone slips and falls and costs you a lot of money.

行程開始很差,因爲Trip.com的付款無效,我們不得不給你的工作人員發短信近一個小時,才能入住我們的房間,所以很晚才和家人見面吃午飯。前台的女的都很棒,盡了最大的努力直到付款理直氣壯,才給我們鑰匙。所以我們對Trio.com的服務不太滿意。如果您的付款無效,怎麼會發生這樣的事情?由於這個問題,我想在下一次旅行中享受折扣。 一進去,服務就很好。房間乾淨安靜。牀很舒服。游泳池和熱水浴缸開放到晚上10點,溫暖乾淨。我們喜歡每天晚上和家人一起參觀後泡和游泳。 唯一的曲線球是火坑不能操作,一個人說是因爲天氣原因,但天氣晴朗乾燥,所以沒有意義。因此,我們不得不在房間裏喝我們的聖誕夜Prosecco(我們在酒店小吃店買的!),因爲太冷了,不能坐在外面沒有火坑。除此之外,這是一次很棒的訪問,我們會再次入住。 我們希望Trip.com在賬單問題上有所作爲,這樣我們才能再次使用您的網站。

乾淨方便,這是一個偉大的地方,過夜從馬紮特蘭到阿拉斯加航空公司在索諾瑪機場

優越的地理位置-就在高速公路旁。就在Costco和其他商店附近。我們沒有早餐或使用游泳池,但如果我們想要的話,把這些包括在內是很好的。安靜,房間很乾淨;如照片中所示。淋浴是其中的一個步驟,我們喜歡。水壓還可以,但是熱水很大。 我們停車收費10美元,這很好,但是停車場很快就滿了,似乎沒有人監控停車場。 員工非常友好;當你走進酒店時,他們並沒有真的向你打招呼,但是如果你需要什麼,我們會提供幫助。 總的來說,我們會再次入住

非常好很乾淨的酒店..輕鬆入住。熱早餐不錯。酒店房間我們很安靜,有陽台,非常寬敞,超級乾淨。它有游泳池,桑拿和健身室,外面的火坑很適合坐在那裏喝杯咖啡或一杯葡萄酒。我們享受了我們全家3天週末的假期,我們剛走出家門。

房間裏有室的超級地方和室。很快的住,女主人卡倫非常有幫助,很快回應消息。我們整個假期最喜歡的地方。超美的環境,散步的餐廳美。

我喜歡這家酒店。工作人員總是在周圍打掃一些東西,他們看起來真的很愉快。雖然整個地方可以使用新鮮的油漆,但一切都很乾淨,而且聞起來很乾淨。我們在那裏參加一個婚禮,大多數的聚會都住在喜來登酒店。我們選擇質量酒店,因爲我無法忍受支付這麼多錢,喜來登想要。但是因爲聚會的大部分時間都在,我們大部分時間都待在喜來登酒店。這裏有些不同:S=$$$Q=$$.S=不乾淨(餐廳的墊子和地毯都可怕Q=很乾淨,S=工作人員還好,但沒笑Q=住宿(一位會員甚至看到我爲我的禮物打個躬,她她主動提出幫我做這些事--她有電線,還有她過去在花店工作時的一切),他們都面帶微笑。

我是來過聖誕夜和聖誕節的。房間很乾淨,大堂有一整天的免費咖啡和茶。還有健身房和洗衣房。我喜歡那裏的游泳池,儘管這兩天很冷。我也喜歡早餐。最後,它關閉到Petaluma奧特萊斯,今天早上去購物很好。