I hate leaving a negative review but I’m just shocked how bad this hotel is now. My family and I have stayed at this hotel for the past 20 years. Dozens of stays and it used to be lovely. It was our go to place for seeing family in Saskatoon. Haven’t stayed for around 3 years. Used to be lovely staff, used to be super clean and cared for and the breakfast was such a value. The carpet in our room 315 was beyond filthy, horribly stained and dust and hair piled up in corners. Bathroom smelled of mold and old dish rags. Walls are filthy and stained too. I have photos but can’t attach them. Torn dirty curtains, weird stale smell. Fridge didn’t work, and the front desk staff were more bothered having to talk to me than helping me and my elderly Mother. They also leave the desk a lot and you have to wait. There used to be an amazing breakfast. Fresh fruit and options like bagels and muffins and cereal. Not anymore. There is coffee, machine juice, and white bread only for toast. Not sanitary at all. That’s it! No peanut butter or jam options. A Blueberry Jam pack is all you get. Instead of fresh food they offer a microwave sandwich you have to ask for at the desk. They are the 7-11 type mass produced breakfast sandwiches. Just gross! Either way for over $130/night is was not good. Dirty, smelly and so sad our favourite hotel is now uncared for.
翻譯