薩凡納温德姆爵怡酒店的評論

前台服務認真細緻，房間乾淨整潔

很好的體驗

商務住宿，酒店還可以，就是價格有些高

Convenient location for those visiting scad students and also close to restaurants and the river front area

Terrible service and maintenance. We stayed there for 2 nights. The first night, when we got back to the hotel, the room was not cleaned, I called the front desk, and was told housekeepers were all gone, after waiting for 40 minutes, finally the front desk sent in some towels and a box of tissue. The TV was broken, nobody came to fix it. When we checked out the hotel, my son realized he forgot his long pillow ( brought in by my son) in the room and asked the house keepers to check for the pillow and was told that the pillow case was thrown away and they could do nothing about it. After I demanded them to look for the pillow case, the head of the housekeeping finally gave me a new case and told me better to get out the hotel ASAP, she was so rude and not even give me an opportunity to report it to the front desk. I definitely do not recommend it to others.

Disappointed. There were stains on the bedsheets and pillow case. Asked for a replacement from the front desk, don’t where she found it, it didn’t smell fresh, brought back to the room, found stains on it too. Asked for second one, they told us they’d take care of it, but never got it. Room smelled a bit, not sure if it’s the weather or the building is old. The bathroom needs more lighting.

Good quality stay , quiet and everything is closer, good customer service and breakfast was amazing

Great hotel. You can use the valet parking ($50) or a public parking just across the street ($5). The hotel is beautiful, cleaning, offers a good breakfast.

Le lenzuola del mio letto avevano qlc di plastica sciolto , ora può capitare di sbagliare, ma quando lo fanno messo sul letto erano bendati ? Moquette sporca , ascensore mal funzionante.

Location is great because has a public parking lot right across. Check the map at lobby before you start walking or can end up walking unnecessary miles. Love the Breakfast and price was reasonable. Room was very clean and beds are super comfortable.

The shower needs better water pressure

There was no drain stopper in the sink. No way to keep water in the sink.They first put us in a room that had not been cleaned, bed unmade. They charged us $150 for incidentuals before we arrived, then they put another $150 on our credit card for incidentals after we arrived. The day we checked out we could not get an explanation for it. We did not use any incidentals. It took 4 or 5 days for them to remove it from our card. $30 ea day for parking is ridiculous plus taxes. We did not know the parking garage was across the street. When I booked online, it stated they had pool but they don't. One day we waited 18 min for our car, we asked for it online before we left our room but the girl was playing on her phone when we got in the lobby, then she brought us the wrong vehicle. S we had to wait longer.

The offsite parking ( around the corner) was a problem -we have a brand new 2024 Alpha Romeo -my husband was very concerned however the valet Darius allowed him to go with him to inspect the parking. I also chose the meal plan -but the dining area was closed again tafter a long day we just wanted something quick -the 2 guys in the dining room bar were able to offer us a burger & fries. It was delicious. Minor things to be corrected otherwise very nice hotel. Thank you.

1st - its 30 dollars a day to park your car. You wont be told that until days after you made your reservation. The also charge 2 dollars to go get your car every time you need it, which you are not told until you arrive. 2nd - the hotel was WAY too expensive for what it was. The pictures make it look like a very "upclass" place, but don't let that fool you. Its not. It felt like a cheap motel with a better choice in furniture. 3rd - The room itself was terrible. The bathroom was pretty gross, the shower especially, and the shower head was broken. It would spray water everywhere from the back of the shower head except from where the water was supposed to come out from. The bath tube was absolutely disgusting. I had better toiletries offered and surrounding hotels that cost half the price per night. The AC did not work. No matter what I did to control it, it did nothing and it was pretty hot this weekend. We told the front desk the problem, and the only fixed the showered. 4th - lastly, we requested a late check out. A hotel is supposed to tell you if a late-checkout costs anything and they just said "Ofcourse, you can checkout at 12." And after I checked out and asked for my receipt for my stay...they charged me 75 dollars for it. They also charged me a charge of $52.25 outside of my deposit I left and would not tell me what it was from. The woman at the front desk "had no idea" what it was from Nothing on my receipt reflected this charge - so I will be disputing it.