錫頓普瑞米爾酒店的評論

On arrival I was surprised by the appearance of the reception personnel. They were polite but not up to the standard required for the job of being the first impression of the hotel. The room was up to the Premier standard and cleanliness very good. Unlike some other more expensive hotels I always sleep well in a Premier bed although I remember the pillows used to be softer. Hotel location ideal for beach access and Tesco when a petrol top up was required.

Other than for a seemingly un-cared for breakfast, it was very nice - quite modern - and doing everything that you'd otherwise expect of a Premier Inn! Shame it was in Seaton, however, as that's such an awfully depressing place, to which we will never return!!!

The hotel was only a 10min drive from Lyme Regis, and much cheaper than staying in the town itself. The hotel room was really clean and comfortable and perfect for me and my two young children. Would recommend the breakfast as kids eat free with a paying adult. A good selection to choose from and the staff were really friendly and helpful.

A nice, friendly hotel that was clean and quiet with attentive staff. The room was great big enough and had a bath with shower and air conditioning. Large, comfortable Hypnos bed. The meal deal is excellent value and the food quality was fine. Modern hotel, great location and good value.

Good location for completing sections of the South West Coast path to Beer or Lyme Regis. The Seaton tramway passes through local wetlands. Spotted an egret and cormorant. Lengthy promenade to walk off the calories. An excellent second hand book shop in town plus a variety of cafes, bars and restaurants, and all within walking distance of Premier Inn.

I always stay at Premier inns where possible so I was very pleased to find this one for an essential visit. I always feel comfortable and can count on decent levels of service and facilities. This was a fairly small one but after an 11 hour drive I was very happy to arrive. As usual I immediately felt relaxed and 'at home'.

Lisa and her Team ensured we had a really lovely stay Rooms were warm , clean and the bed comfy Breakfast was very good and plenty of Team around to keep the buffet topped up Nothing was too much trouble The location of the hotel is perfect for the Polar Express Xmas Tram We will be back next year 🤶🏻

I have stayed at this Premier Inn many times, at least 8 occasions from memory and after reading a couple of negative reports was a little nervous of what to expect. About a week before we stayed I emailed the hotel requesting a certain room and on arrival was pleased to be given that exact room, many thanks. The room was comfortable and the staff, at least 4 or 5 I remember from last time and it was nice to talk to them again. We opted for the meal deal which for two nights is good value. In summary yet another lovely stay as a base for me to visit my sister in Sidmouth. Thanks to Renatta and Sarah. Simon and Dawn

Great staff, really friendly and helpful. Room was comfortable and clean, didn’t get any noise. Heating and AirCon worked well. Lovely meal in Thyme, very good value as part of meal deal. Easy to walk into Seaton, looking festive ready for Christmas.

We wish to thank Nathan and his colleagues very much for their kindness and support last week when the weather was so treacherous. We were really impressed with the hotel, its cleanliness and warm friendly staff. We look forward to returning in the spring.

- Unhygienic, The sheets had stains all over them, the whole room was full of dust, the spoons were dirty, the mugs hadn't been washed and you could still smell the last drink in them, the shower had hair all over the tap and the cot had stains and holes all over the netting. - Unprofessional, Housekeeping left the trolleys in the hallway blocking the rooms, and when I asked for help to move them, the lady didn't help and just stared at me, struggling to push my pram past while my child was crying. - Lack of facilities, I requested a cot and there wasn't one when I got to the room, so I went to ring down to reception only to find there was no phone so rang reception using my mobile only to find the number was not in service. Premier Inns website stated the cots were suitable for 0-2 years, but it was only suitable for a toddler as the mattress couldn't be highered from off the floor.

Was told when 5 minutes away my room was cancelled and would need to go to another hotel 20 minutes away, explain I had booked this months ago then the manager was put on phone and then it got interesting!!, so I arrived to be greeted by the manager at the desk who looked very shocked to see me but the started to make excuses as to her behaviour and thought comping my parking £14 would excuse her actions. I have stayed in many Prem Inns and by far the worst and it seems that the staff just followed the managers leed as we sat in the bar with other customers listening to other staff arguing and slagging off other staff members. Stay away from this one !!

For somewhere that opened fairly recently this is a depressing place. £7 to park is a complete rip off. Booking in automatic terminals both out of order. Reception was ok, had to apologise for the restaurant being out of order as they’d had a flood. Had room on second floor. First impression wasn’t bad, but on closer inspection the carpet was dirty, the toilet was unclean and there were no windows that opened. Room was cold when we arrived but warmed up after turning on the heating. Then was far too hot during the night. Bed and pillows were uncomfortable. Extractor fan in bathroom didn’t work, so room quickly became humid and clammy after showering. Only positive was that it was cheap. Informed reception of faults the next morning, got a grunted apology.

Nice room, good breakfast. The young lady who checked us in on Sunday evening (03/11/2024) was really helpful, friendly and answered all of our questions. She's the reason we put 4 stars instead of three. She printed out a list of local restaurants with phone numbers. However, an older member of staff (working behind the bar) had a bad attitude and spoke to the lady at reception in a completely inappropriate way and berated her over a small miscommunication. This was shocking to observe and made us concerned for the well being of the young lady at reception. She handled it well and apologised for the interruption.