飛瀑酒店

Wunderschönes Anwesen, ein herrlicher Pool! Auch das Bungalow hat uns gut gefallen. Angenehme Betten, willkommene Klimaanlage (nur etwas laut/tropfend). Ausreichend Platz für den Aufenthalt mit 2 Teenagern. Freundliches Personal.

On the outside, this finca is gorgeous and the views of the mountains are breathtaking. Sadly, it fell very short of the very high expectations. It’s one of those ‘good from afar, but far from good’ places. The rooms aren’t cleaned, but the bed is made daily, which is super comfy and the room was huge! The bathroom was also massive, but again there were always water makes and the taps have a lot of lime scale, and our shower leaked every time quite badly. I don’t think the pool has had a clean this summer, as there was quite a lot of scum around the sides.. one of us did get the dreaded ear infection too! The wine cellar is so impressive, and all in all it’s a very quaint setting but for us, it didn’t live up to the 4 star setting at all. We also left a high value item in the room upon checkout, and when we emailed 30 mins later, and followed up with 6 calls (no answer) and 4 emails - I was told it was thrown away. I was offered a 15% discount on my next stay as an apology, but the owner was so outrageously rude and said this was my fault - so we won’t be back.