智選假日套房酒店謝爾比維爾(Holiday Inn Express & Suites Shelbyville)

Excelente

Had a minor issue with my room and they moved me without any hesitation to assure my comfortable stay. I highly recommend

In 225 one of the toilet paper holders needs adjusting and the shower cutain is too short. One more set of towels would be nice. My stay was very quiet.

Very easy check in. Helpful staff. Room was very clean. We didn’t eat the breakfast but it looked delicious. And the coffee was very good!

Not the cleanest place but not filthy either and the lobby and elevator smelled of mop water both days even though I didn’t see any wet floors. It was not pleasant. You should be able to walk in and smell that good “hotel smell” not a public washroom. Also, we were on 2nd floor and could easily hear the person walking around in the room above us.

The hotel was very clean and like new, friendly staff and great location.

The staff was absolutely amazing and understanding of our issues. When we brought it to their attention about the lighting and electrical issues in our room they stated the issue has been known for 10 days now. They were going to move us to another room but did not have anything to accommodate our needs. There were ants all over our room. Thankfully we really only used the room for sleeping so we didnt need to use lights or any plug ins. For the price we paid and the quality of the room, I feel robbed!

Hand soap dispenser was in the bath tub area and hair shampoo was at the sink. House keeping staff stood outside of our room talking loudly.