什裏夫波特Meadows Museum of Art附近酒店

Walls are thin! When a train goes by it sounds like there’s a drum line playing outside your window. The early morning trash trucks emptying the dumpsters were literally a rude awakening. I’m not sure what time the twangy country music stared playing on the boardwalk speakers, but we could clearly hear it from our room. We booked a suite specifically for the sofa bed option so our kiddo could be with us, but somewhat independent. There was no extra bedding for it in the room. When we called the front desk to have it sent up, we were told we’d have to come downstairs to get it ourselves. Not only was the room not prepared, there was no apology or any attempt to make it right from the hotel staff. I’m sure this seems petty, but my company lives and breathes customer service. This would’ve been an easy win for this hotel.

很棒的房間,但預訂超額。因此,他們取消了我們的預訂,我們最終支付了更高的價格。我會給酒店四分五分五的服務,我會給你五分一的服務。您的房價非常具有欺騙性,因爲酒店被您的公司預訂過多,所以酒店取消了您的預訂,我們收取了更高的費用。唯一可用的房間不適合我們的聚會。這令人尷尬!希望Trip.Com能和這個客戶溝通好

是10PM,早上要到什裏夫波特做爸爸的手術。我打電話給希爾頓確認酒店知道我到的晚,前台服務員通知我他們超賣了,沒有房間給我,但他們會把我沿着街道走到另一家酒店,是用來他們的溢出。我問了下評分是否相當於希爾頓,答案是沒有,對其他位置的評論太糟糕了。當我問爲什麼沒有通知他們沒有房間時,前台服務員回答說白班一定是忙的。我也是!!我告訴他我對其他酒店的評分不舒服,他們對清潔度的評價不好。我問有沒有其他選擇?迴應是,“不,但如果你想取消我可以退還你的錢。”我告訴他這真的很好特別是因爲他們沒有房間給我。認真的?!?!!!!!和希爾頓一起完成。我每週都經常光顧Omni和Hyatt工作和娛樂從來沒有發生過這種情況。真的很令人失望和超級令人沮喪 - 更不用說不方便了,因爲我正在試圖尋找其他地點入住。對於客戶服務和預訂來說,這太多了。感謝萬豪前來救援,甚至提供折扣。

我們住了一夜,非常喜歡我們的房間。它非常大和豪華。它甚至可以欣賞博西爾市和附近的什裏夫波特。房間非常吸引人,舒適。我們強烈推薦它。我們不是賭徒,但我們當地的朋友們告訴我們,瑪格麗塔維爾提供了極好的體驗。

我過得很愉快

FIRST IMPRESSIONS CAN EITHER MAKE OR BREAK ANY BUSINESS!!!! Keep reading…….. We were attending a Cornhole tournament and the selection of Sam’s Town Hotel and ****** was A WIN!!!! From the amazing customer service by Natalie at the Front Desk, who deserves recognition by Hotel Management for representing the Hotel with outstanding customer service and going beyond her duties!! Both at our check in and check out, Natalie was FIVE STAR!!!! Also, Traig, who we were lucky to have as our AWESOME Bellman, SO POLITE AND PERSONABLE!!!! We also lucked out by having his assistance as we checked in and when we checked out! He also should be recognized for his excellent attitude and being a GREAT REPRESENTATIVE of Sam’s Town Hotel! Our room was absolutely beautiful and so clean and well stocked, I highly recommend this Hotel!! My only negative experience was when I was getting my “Rewards Card”, the young man’s comment about being reimbursed for the first $300 in loss with promotions in the mail in approximately 7-10 days, just started my gambling with a NEGATIVE thought process. I think something better to welcome first time players needs to be implemented; don’t start a gamblers evening with such a negative comment!! Overall, we enjoyed our stay, but may not return due to the bad feeling about gambling there! But, the Hotel was a great experience and we were very pleased!!! But, gambling, I did not get off to a great start, but I was shocked at the comment and hope this explanation gets changed to not start your guests off with Negative Vibes.

在這裏玩得很開心。房間很乾淨,客房管理也不可能更好。與其他******相比,食物很棒。遊戲是我贏得第1個頭獎時最好的。唯一一件事是游泳池關閉了。它看起來很乾淨,7月中旬,不知道爲什麼。總的來說,這是一次很棒的旅行。這次訪問了Shrevport/Bossier的所有******,但可能只是停留在這家。肯定會回來!