Leah_Victoria_11
2023年8月16日
We stayed here ten years ago and loved it, but this stay was even better. The service is second to none. We have holidayed all over the world and never have we had such outstanding service. Particularly from Luca, Gianluca and Giuseppe in the restaurants, as well as Mario and Guiliana. As a vegan I was a bit worried as I’ve stayed in Sorrento many times and vegan food hasn’t ever been a strong suit; however, I was given my own special menu at every meal, with loads of options for each course that were all absolutely stunning. The quality of the food and drink is excellent, in every area of the hotel. The chefs are really wonderful! I had my clothes laundered and pressed; this service was brilliant as well, and very reasonably priced. The staff remember you and your specific likes and dislikes and cater everything to make you feel like the most important person in the world. The concierge couldn’t have been more helpful; as were the staff at the pool. The staff who helped with our luggage were so kind and helpful, and the maintenance and cleaning staff are always staying on top of the upkeep of the hotel. Our room was immaculate every day, as was every area of the hotel. The pool towels are soft and fluffy and the pool area and beds are very well maintained with no need to run and save beds- it is managed very well and there are more than enough beds around the pool. The outdoor terrace area is really lovely as well, during the day or in the evening, as is the bar. The views from the terrace in our room were second to none, and the walk into town was under ten minutes. We absolutely love Sorrento, and I have stayed in a good number of the hotels in the area, but we would never stay anywhere but The Bristol from now on. We’ve already started to plan our return visit. We cannot thank everyone at The Bristol Hotel for the best holiday we’ve had for years. Can’t wait to return!
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