提供 Spa 服務的柏林酒店

酒店很完美。房間很完美,他們按要求給了我浴缸。服務也很完美。

I stayed at the nhow Hotel Berlin with friends for 6 nights around New Year's. While there were some positive aspects, overall, the experience felt quite inconsistent for a 4-star hotel. The positives: - The room was clean, and the beds were comfortable. - Soundproofing between the rooms was good. - The staff was very friendly and welcoming. However, there were numerous issues that detracted from the experience: - Reservation Mix-Up: I had specifically requested two single beds instead of a double bed, but this was not reflected in the room assignment upon arrival. - Missing Amenities: Basic items in a hotel like bathrobes and slippers were missing from the room, and we were told to order them via room service. Unfortunately, the app didn’t work, and no one at the reception answered the phone despite multiple attempts on different days. - Light and Noise Issues: While the rooms were soundproofed well from other rooms, we could hear everything happening in the hallway. Additionally, there was a gap under the door, letting light from the corridor into the room at night, which made it impossible to have complete darkness. - Wellness Area: The wellness area was underwhelming. There was no jacuzzi, only a sauna and a hammam, and the hammam was out of service. The gym locker room lights stopped working after a certain time, and towels were unavailable later in the day. - Misleading Information: A brochure in the room mentioned that phone chargers were available via room service. However, we were told at the reception that these were no longer provided for free and had to be purchased for €20. While the hotel wasn’t bad overall, these recurring small issues added up and left us feeling that the service didn’t meet the expectations for a 4-star establishment. It’s a shame because we did enjoy our stay to some extent, but the lack of attention to detail was disappointing. If I return to Berlin, I won’t rule out staying here again, but I’ll definitely check other options first.

令人失望...我們來這裏六年多,無縫下降。晚上是桑拿被忽視,沒有人來補充毛巾和水杯,更別說“裝修”意味着把冰箱移除,冰箱過去在桑拿後提供免費軟飲料和瓶裝水。只是兩種茶(如果能維持那四種紅茶就等於四種茶...)。桑拿溫度沒人控制了,有一天脆熱,上次可以在...裏面睡着了 房間不能加熱,只是冷卻。如果試圖關閉空調,可以t,他們需要大樓業主的批准才能改變整個酒店的設定溫度。上次他們給我們提供了一個加熱器,現在我們必須換房間額外收費。 所有員工似乎都對投訴不知所措,除了道歉,沒有什麼可以換取浪費時間和金錢... 房間鑰匙並不總是在電梯或地板上工作。桑拿的額外編碼不時起作用。 工作人員不知所措,房間訂單來得很晚或根本不來。沒有任何咖啡套餐。

設施：有歷史但很現代；傳統與現代結合 衞生：乾淨整潔 環境：位於較中心的位置，旁邊的白色音樂廳令人難忘，附近美食環繞，德國人的網紅特色美食doenner真美。 服務：全英文check-in 和check-out, 早餐豐富，味道很贊

優秀的服務理念，非常乾淨，非常舒適的房間，儘管臨街卻非常安靜，通風非常好，浴室非常乾淨，房間裡的拖鞋隨時免費提供，房間裡有免費的咖啡和茶，用完後你可以要求更多，酒店位於柏林市中心，我可以說從酒店步行即可到達任何地方，我們根本沒有使用公共交通，我們只在去波茨坦的時候使用過，除此之外，從酒店步行即可到達柏林的所有景點，只有克羅伊茨貝格有點遠，但我們步行前往，這是我們非常喜歡的一家酒店，如果您不需要客房服務，如果您在門上掛一張寫著“我不需要客房服務”的卡片，您可以在晚上免費從酒吧享用一杯飲料。

不幸的是,我住在希爾頓酒店,除了息之外,房間裏的空調非常,整個房間看起來很老。雖然目前正在進行修復工作,但這對我來說意味着:睡覺是不可能的,建築的聲只是無法忍受的。 我也在評論中明確了這些點,因爲這不符合我期待的標準,從希爾頓。價格我期待大幅增加–,修復不應該去負擔客人。 值得一提的是,在招待會上,親切的女士,她爲我提供了一份早餐的禮物,很不錯的 gesture。

Merkeze uzak diye düşünmeyin. Otelin konumu harika. Kreuzberg,alexandraplatz ve mitte ye metroyla hızlıca erişim var. Berlin’in kendi kaosundan uzak, elit bir semtte harika bir otel.

快速入住和退房。 員工很友好,需要時間回答問題。房間很乾淨。 房間體驗低於預期的價格:空調聲音大,不真正工作,牀一直分裂,這對情侶來說不好。枕頭根本不舒適(薄)。沒有咖啡和茶不提供。我們不得不要水壺。咖啡,早餐和午餐都相當昂貴。步行5分鐘到S bahn。離市中心40分鐘。

地址剛好在公交系統A區邊緣網上（可以省一點公交費哈哈），樓下就有一家早八點晚十一點的餐廳很方便，馬路對面就是一個大商場，離地鐵也衹有十分鐘不到的距離。住宿條件也非常好，乾淨舒適。

Very good location in Alexander Platz and you can't get a better location than this one, because there are so many shopping malls, food trucks and restaurants around. The hotel is a little bit old, but everything is in good shape and the staffs are very helpful. I wish I could get a bigger room, but I got what I paid for. Overall, it's a great hotel at a very convenient spot.