提供 Spa 服務的柏林酒店

I stayed at the nhow Hotel Berlin with friends for 6 nights around New Year's. While there were some positive aspects, overall, the experience felt quite inconsistent for a 4-star hotel. The positives: - The room was clean, and the beds were comfortable. - Soundproofing between the rooms was good. - The staff was very friendly and welcoming. However, there were numerous issues that detracted from the experience: - Reservation Mix-Up: I had specifically requested two single beds instead of a double bed, but this was not reflected in the room assignment upon arrival. - Missing Amenities: Basic items in a hotel like bathrobes and slippers were missing from the room, and we were told to order them via room service. Unfortunately, the app didn’t work, and no one at the reception answered the phone despite multiple attempts on different days. - Light and Noise Issues: While the rooms were soundproofed well from other rooms, we could hear everything happening in the hallway. Additionally, there was a gap under the door, letting light from the corridor into the room at night, which made it impossible to have complete darkness. - Wellness Area: The wellness area was underwhelming. There was no jacuzzi, only a sauna and a hammam, and the hammam was out of service. The gym locker room lights stopped working after a certain time, and towels were unavailable later in the day. - Misleading Information: A brochure in the room mentioned that phone chargers were available via room service. However, we were told at the reception that these were no longer provided for free and had to be purchased for €20. While the hotel wasn’t bad overall, these recurring small issues added up and left us feeling that the service didn’t meet the expectations for a 4-star establishment. It’s a shame because we did enjoy our stay to some extent, but the lack of attention to detail was disappointing. If I return to Berlin, I won’t rule out staying here again, but I’ll definitely check other options first.

公寓式酒店設有洗衣機和一室廚房以及大冰箱。 有游泳池和桑拿,這對家庭來說是很好的。 早餐高於平均水平。

首先，酒店位置不臨正街，所以比較安靜；酒店距離地鐵口步行3-5分鐘，去哪裡都方便。到機場、火車站均大約20-30分鐘車程；酒店附近3分鐘路程有lidl超市，週日也開門。 其次，房間每天會清掃。房間裏送的一瓶礦泉水，每天空瓶後，隔日打掃時會再送一瓶。房間也有熱水壺；房間垃圾桶都有套垃圾袋，這個在德國酒店很少見； 酒店大廳電梯間的門口有飲用水和氣泡水、還有蘋果梨子供住店客户自由取用；早餐種類豐富多樣。

設施：很齊全， 入住當天送免費水，之後續住就沒有了 衞生：很乾凈。 入住當天需要同前台説是否每天打掃，不然不給打掃哦 環境：很好，地理位置也不錯 早餐：非常棒，擺出來的都還挺適合我的中國胃 服務： 歐洲人嘛… 不奢求好服務

服務非常好，酒店很豪華，房間整潔乾淨👍，所有細節處理的非常到位，steakhouse和cafe也是美味，早餐更不用説👍

優秀的服務理念，非常乾淨，非常舒適的房間，儘管臨街卻非常安靜，通風非常好，浴室非常乾淨，房間裡的拖鞋隨時免費提供，房間裡有免費的咖啡和茶，用完後你可以要求更多，酒店位於柏林市中心，我可以說從酒店步行即可到達任何地方，我們根本沒有使用公共交通，我們只在去波茨坦的時候使用過，除此之外，從酒店步行即可到達柏林的所有景點，只有克羅伊茨貝格有點遠，但我們步行前往，這是我們非常喜歡的一家酒店，如果您不需要客房服務，如果您在門上掛一張寫著“我不需要客房服務”的卡片，您可以在晚上免費從酒吧享用一杯飲料。

Merkeze uzak diye düşünmeyin. Otelin konumu harika. Kreuzberg,alexandraplatz ve mitte ye metroyla hızlıca erişim var. Berlin’in kendi kaosundan uzak, elit bir semtte harika bir otel.

Very good location in Alexander Platz and you can't get a better location than this one, because there are so many shopping malls, food trucks and restaurants around. The hotel is a little bit old, but everything is in good shape and the staffs are very helpful. I wish I could get a bigger room, but I got what I paid for. Overall, it's a great hotel at a very convenient spot.

令人失望...我們來這裏六年多,無縫下降。晚上是桑拿被忽視,沒有人來補充毛巾和水杯,更別說“裝修”意味着把冰箱移除,冰箱過去在桑拿後提供免費軟飲料和瓶裝水。只是兩種茶(如果能維持那四種紅茶就等於四種茶...)。桑拿溫度沒人控制了,有一天脆熱,上次可以在...裏面睡着了 房間不能加熱,只是冷卻。如果試圖關閉空調,可以t,他們需要大樓業主的批准才能改變整個酒店的設定溫度。上次他們給我們提供了一個加熱器,現在我們必須換房間額外收費。 所有員工似乎都對投訴不知所措,除了道歉,沒有什麼可以換取浪費時間和金錢... 房間鑰匙並不總是在電梯或地板上工作。桑拿的額外編碼不時起作用。 工作人員不知所措,房間訂單來得很晚或根本不來。沒有任何咖啡套餐。

就價格而言，Homaris WestSide 飯店其實相當不錯。可惜的是，我們入住其中一間套房期間，有些設施出現了故障。 缺點： - 兩間客房的電視訊號都很差，甚至沒有訊號。 - 帶沙發床的“起居室”的遮光窗簾軌道損壞，而且只是用膠帶勉強修補了一下。結果，窗簾幾乎每次拉到一邊都會滑出軌道，如果晚上想要完全遮光，就得費勁地用長凳把它重新裝回去。 - 臥室裡有一盞床頭燈壞了。 - 馬桶漏水，從馬桶下方和前方的磁磚縫隙裡的水垢來看，似乎已經漏水很久了。 優點： - 自助早餐物超所值。 - 雙人床和沙發床都很舒適。