伊利諾伊州斯普林菲爾德温德姆唄盟酒店(Baymont by Wyndham Springfield IL)

I was required to pay an $80 CASH deposit at check in or no room. I was told their ATM was available for cash if needed. They had an inexperienced young woman who needed assistance that was not given. The manager sat on her butt an yelled instructions instead of showing her how to do things. I was afraid to sit on the bathroom stool for fear of it breaking loose and being charged for damage. It also had mold around the base with an object of some kind lying nearby. There was sealant with mold around the water spout. The outside tub wall was so high it needs a warning marker. The heat/air unit had duct tape to hold its housing in place.

Clean and quiet. Was disappointed that the breakfast was not available. Also the pool was shut down

Very friendly the room a little small. The beds were a lil hard. It had friendly staff. It was clean

The lady checking me in told me we could not stay there because I disrespected her. If there was any disrespect it was her to me. I said maybe I should stay somewhere else where the check in person was nicer and she said you should. We don’t want you here so I left. Also no breakfast which was advertised and no pool and she wanted a cash deposit if $80 cash which I did not have. What a terrible way to run a hotel. I will never stay at a Baymont Hotel again.

This property is very run down,needs alot of maintenance. Refrigerator does not keep things cold, musty smelling.Only 1lamp worked in room,no other light bulbs in lamps.The drain plug was laying in the sink.T.V. remote would not work. Manager on duty was not a pleasant person when checking in- not sociable.ice machine broken no breakfast,and no pool. Outside of building needs cleaned up.

The lady at the front desk would not get off her chair. She rolled from back room to the desk to the front desk couldn’t reach me couldn’t reach my debit card. Very lazy front desk. The remote wouldn’t turn on the TV. We were not instructed on how to turn on the TV and use it. Apparently that’s a secret. The room was OK not the panty it seemed clean the air work and it did not stink. There was supposed to be a pool It was closed, supposed to be breakfast not available. Overall to stay with absolutely terrible spend a few dollars more and go somewhere different

Pool is closed and no breakfast were the first words I heard upon checking in at 2:15 am. Then a $80.00 cash fee was needed in order to check in. This time the fee was returned upon check-out.

They dont say anything aboout the pool being closed and they stopped the breakfast. You also have to pay 80 to 100 dollars in CASH ONLY before you can check in. Plus you have to pay per pet and if you smoke. I spent more on the deposit than on the room. The sheets dont fit the beds. Stand holding the microwave was broken. They used grey tape to fix a hole in the tub. Over all very disappointed with my stay.

Hotel doesn’t have breakfast like stated on the website or pool upon checking in went to shower and it was roaches crawling up the wall and behind the microwave went to the front desk to report it and the employee stated they would need to come check the room after he checked the room he said it wasn’t roaches because he didn’t see anything. We asked to be switched to a different room and that room was also nasty and had bugs all over the floor that was dead we asked for a refund and he stated he couldn’t give a refund because he was not a manager and that we would have to wait till the manager come in the next day. We had to check out of the hotel at 12 o’clock at night and find another hotel because it was so nasty called the next day for a refund and they stated that they couldn’t give us or do anything about it because the manager was out of town. This is a do not stay hotel.