英國特倫特河畔斯託克希爾頓逸林酒店(DoubleTree by Hilton Stoke on Trent)

Excellent room and en suite, very clean and seemed fairly newly furnished/decorated. Had booked a twin queen bed as was only available at time of booking (didn’t need two beds) and they did automatically switch me for what I think was a king bed on arrival and it was a very spacious room. Minus a point for dinner at the hotel which is a bit of a let down. - The allergens listed on the menu at reception didn’t match the allergens listed on the menu in the restaurant, so despite pre deciding what to have, was a bit of a let down to find some dishes were no longer allergen free - Also had my starter and main arrive before my drink did, despite ordering at the same time (they did apologise, as they were busy) -dinner in the restaurant was over priced for what you get (no seasoning or flavour) Breakfast however was great and excellent quality for buffet style. I used the gym and although small, it was great for a short stay and a nice to have. All staff were super friendly

Stayed here on business… When entered the room it smelt heavy of smoke which was strange as non smoking hotel… Reception was very apologetic and changed us the room straight away…

Comfy stay and excellent service. As a 4-star hotel, I was expecting the bathrooms to have some Bathroom Accessories like Shower Caps, Cotton Swabs, Cotton Pads, disposable cups, etc. For dinner, I ordered two fish and chips as the waiter said they were of a decent size, but they weren't. The fish was just half-sized, which was very disappointing. Breakfast was good but lacked items that a 4-star hotel normally has, like smoked salmon, cream cheese, non-dairy yogurts, cakes, and omelettes (not only scrambled eggs).

Our family had an excellent stay at the Doubletree Hilton in Stoke on Trent. The room is spacious and clean, with very nice decor. The rest of the hotel has a very nice ambience and staff are very professional and welcoming. Breakfast was a delight, with lots of choices, including every choice of item one would want for a full english breakfast, lots of cereal choices and wonderful coffee. Once again staff at breakfast were lovely and deserve accolade's for the way they sat families down, cleaned up and restocked any items that were running low, so always fresh. One notable action that I think is brilliant, was that upon booking I was sent an email notifying me of various things that I found important to know, especially that there would to be some Christmas parties on the night of our stay. I called up and I was informed that the hotel would be busier with functions, however I was offered a room on the 4th floor, which was well away from any festivities. We would not even have known that there were any parties, as it was perfectly quiet. There is also a very good indoor pool which the kids loved. In all we will be back and highly recommend this hotel.

Loved our stay for my wife's graduation, used the pool and had our first nights meal in the hotel restaurant and was beautiful. Breakfast was spot on, had to try the oat cakes as we were in Stoke On Trent. Comfortable bed, big TV for lazing in front of chilling without the kids. Would happily stay again.

We really enjoyed our stay. We were there to see family overnight. Unfortunately, we couldn't use the pool etc as we arrived 4 hours later than planned due to an accident on the M1, which was one of the reasons I booked, so can't comment on that. The room was big & very nicely done, massive shower & TV & the bed was comfortable, I didn't wake up with a painful back which is the usual if I don't sleep in my own bed. Breakfast was very good too. A nice touch was warm cookies on arrival to have with the coffee in our room. Overall, having stayed in cheaper hotels in Stoke, which were not available on this occasion, we both said that we would be prepared to pay the extra next time to stay here again, from my husband that is praise indeed!

Great sized room and good value for money. Only down fall would be the noise due to functions on. Our room was above where taxi’s collect guests and around midnight both nights we was awoken by lots of noise. We paid for breakfast and they were great. Good selection of food for all the family, one thing would be better variety for Gluten free guests, such as pain au chocolates, especially as we pay the same price but quality and selection of food is not the same. However we would definitely rebook.

Check in was slow as there was a long queue and only one person on reception, room was nice but the shower constantly dropped. Sauna was dirty, chewing gum stuck to the heater. Swimming pool was dirty, not enough water in for a deck level pool meant all of the surface scum/dirt just hung around on the top of the water.