莫沃萬怡酒店(Courtyard Mahwah)

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Right on the highway with road noise higher than what would be appropriate to sleep.

No noise when we are together

The hotel was run down. The room type I reserved was not available (not cleaned) and then we were given a king room but the bed was a queen. The room had a flickering light. Every day, our cards were deactivated and had to be reactivated by the staff. The staff was average. Our room was only cleaned once during a 3 night stay. The road noise was quite bad.

The property had areas that remained dirty during my stay. Garbage in the hallways and by the ice machine left for days. The garbage can outside filled and overflowing with all types of filth. The bathroom shower was clogged. The hotel also had permanent residents not just one or two multiple families. It felt like an apartment building complex! Never again!

They were aware that a particular room had issues: the chain lock could lock the guests out. In fact, I got locked out and had to stay in a different room over night, and had to wait for their manager to come at 9:30 am to open that room for my luggages while my flight is at 4 pm. Said by the one of the front desk agents: ah it’s this room, the chain lock is an issue all the time, the front desk should never rent this one out. Even under this situation, the manager refuses to apologize. Poorly maintained hotel. Will never choose it again.

No microwave , nor coffee compliment or dryer - not suit for a family