丟了一件外套,發現丟失後立馬聯繫酒店,酒店員工態度敷衍,説沒找到。 也不肯叫經理協助,只是一味告訴你沒找到。如果客人基本的利益都得不到保障,這酒店就一點也不值得推薦!
I was lost the jacket in the hotel, told the staff once I missed( around after checked out 4 hours) and tell them I will come to collect It if they find the jacket.
I am pretty sure that the jacket is left in the hotel room, coz I never wear it and was hanging in the wardrobe the whole time when I stay here 2 nights.
When I called them the staff just told me that they checked 3 times with 3 different people but the email said checked 2 times. Make me double that if the staff is really check the room to make sure that nothing left. And the staff reject to let’s her manager to involved in the conversation.
The staff work at here without any integrity.
It’s a very bad experience in Sydney, i will not recommend any my friends who will visit Sydney living the place like that