塔拉戈納寵物友善酒店

The rooms are tiny. Paper thin walls. No bathroom door. Just a swinging glass door. Anything that happens in the bathroom is heard throughout the room. No in room coffee. If you are used to AC Marriott levels of service you will be disappointed here. We booked a family room for our family of three. We requested a higher level floor corner with a view. We received confirmation that the hotel would do everything they could to accommodate our request. The room they gave us was interior with a view of a brick wall and it was so small the three of us could barely stand at the same time, and no place to sit just on the bed. When I asked about them accommodating our request they told me that the people that respond to specific requests have no idea what types of rooms are available in the hotel. The reception staff was friendly yet very novice and did not understand the concept of taking care of the guest. I requested ice to take to our room and 15 minutes later, while waiting in the lobby, I received a little bucket with eight cubes of ice and was told the charge would be one euro for the ice. There was no manager on duty. Reception staff told me that this Hotel is for individual business travelers, not families. This is true. We had to purchase an additional room at full price to accommodate our son. The family room is not large enough to accommodate three people comfortably. We will not be staying here again and will be very hesitant about booking accommodations with AC Marriott again…