Aiden by Best Western @ Superior Shores

Ok

Overall it was good and the bed was comfortable. The room needed a little extra cleaning right after we checked in but they took care of it right away.

The room was nice . My bed was very lumpy , we have been in cleaner rooms there was liquid of some sort spilled over the painted mural on the wall kinda gross and the restaurant was out of service .

The hotel is very modern. The staff are very friendly and helpful. I did however find that the water did not get hot for showering. I mentioned this and was able to change rooms. However, the water temperature was srill the same.

The property was hard to find because there is no lit signage and very limited signage. It is in what seems like a sketchy area when pulling in a night. Issues with accessibility. You cannot get to the main reception desk without having to drag all of your luggage up or down stairs. The elevator doesn't go to the main floor where the reception desk and breakfast room is. I was almost tempted to leave and find another hotel. The room is great, but lack of carpet or even a rug not practical for comfort in a Northern climate in winter. Probably easier for cleaning, but not as comfortable.

Good property, great staff. Only complaint is that chairs in room need to be vacuumed off between guests.

Clean, updated property with fun & unique decor. Room was small but had all that we needed. Friendly staff.

Great location, easy to get pretty much anywhere with a car. Really comfortable beds. Continental breakfast is fine but nothing special. Could use a little more shelving/counter space in the bathroom. Will stay here again next time I visit Thunder Bay.